Assistant Director - Promise Initiatives & Outreach

TITLE

 

Assistant Director, Promise Initiatives & Outreach

 

 

JOB SUMMARY 

 

The Assistant Director will support a portfolio of Promise program sites and will be the primary Promise Liaison to administrators, teachers, nonprofits, and students within their portfolio. The Assistant Director will manage all aspects of program delivery, including implementation and troubleshooting, conducting site visits, managing relationships with school stakeholders, training campus staff, and data collection and analysis. The Assistant Director will be responsible for ensuring the portfolio sites achieve goals related to student service and impact. The primary goal:  to increase the number of students from Promise schools enrolling in and completing college. The Assistant Director performs responsible work in the coordination of recruitment efforts of a targeted population- first-year and transfer. Work is performed under general supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

 

 

ORGANIZATIONAL RELATIONSHIPS

 

Reports to:      Director, New Student Programs 

 

Supervises:     No supervisory responsibility 

 

 

ESSENTIAL DUTIES - May include, but not limited to the following:

 

1. Raises awareness of Dallas Promise, Tarrant To and Through, and other partnerships.
2. Serves as the community face for the Promise Programs and represents all college partners.
3. Supports counselors and college advisors in promoting Promise opportunities to students and parents.
4. Plans, coordinates, and attends required programmatic events for students and parents.
5. Provides knowledge in all aspects of the student enrollment and financial aid process, especially for the Promise students.
6. Coordinates recruiting efforts for a targeted population by working with departments, schools, colleges and community programs.
7. Provides college transition counseling in areas including, but not limited to: financial aid application process, college application process, enrollment support, college transfers, and career development.
8. Regularly contacts assigned students by phone, email, online messaging, and possible personal meetings to address specific needs and troubleshoots problems.
9. Organizes and maintains up-to-date student information on student progress including milestone and deliverables in database and physical files to the point of matriculation.
10. Ensures students consistently receive highest quality of services, that their needs are met, and that each student makes satisfactory progress toward program goals.
11. Serves as a liaison between prospective Promise students and external constituents with TWU academic and student service departments.
12. Assists in coordinating Promise events, summer programming, and training & development activities that will supplement school-year programming.
13. Contributes to transition strategies with district and college leaders/staff to ensure students’ seamless transition from Promise team to higher education partner.
14. Cultivates High School, Higher Education, and other Partner Relationships.
15. Supports community outreach efforts including parent engagement and partner cultivation.
16. Conducts research (on-line, via interviews, and through site visits) to identify effective practices and present findings in high-impact presentations for diverse audiences.
17. Works collaboratively with partners to monitor progress, overcome obstacles, and lead projects to successful outcomes.
18. Provides accurate data reports while gathering feedback to update Salesforce, efficacy of tools and practices, and connect resources where campuses have gaps.
19. Manages the promotion and facilitation of specific partnerships with external constituents.
20. Prepares regular reports on recruitment activities.
21. Represents Admissions on internal and external committees, task forces, and councils.

 

 

ADDITIONAL DUTIES

 

• Supports the TWU Office of Admissions