Supervisor, Digital Investment

Company Description

Publicis Collective is a Metro Detroit Agency servicing Stellantis (formerly Fiat Chrysler Automobiles).We live at the intersection of technology, digital, creative, CRM, analytics and media. We are driven by a common purpose, a powerful spirit, shared behaviors, and a relentless focus on our people. We are constantly challenging the status quo and redefining what’s possible for our clients.

We combine auto industry expertise, top-tier talent and unique, scalable solutions to deliver more valuable customer experiences and tangible business results. We are driven by our values to Be Better, Be Curious, Be Open & Be Bold.

Job Description

Role Objectives:

• Implement processes to improve the work required for digital buying, client billing, and digital reconciliation.
• Develop processes to ensure data integrity and implement them across the agency
• Develop a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools
• Serve as an escalation point for teams to help troubleshoot operational issues
• Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve 
• Determine and activate how to deliver necessary data to teams for various reporting purposes  
• Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors
• Share best practices and learn from other teams in Publicis to ensure consistency and the best work product across The Groupe
• Build and maintain strong relationships across multiple internal teams and leadership
• Maintain relationships with vendors to ensure trust and confidence with our buying partners 
• Manage vendor-side billing and maintain close oversight of open items clearing
• Cultivate a team-focused mentality across the larger Investment Operations team 
• Responsible for the management, development, and mentorship of Associates/Sr. Associates

Qualifications

Qualification:

• Bachelor’s degree in marketing, advertising, communications, consumer insights or equivalent and 3+ years of related experience 
• Ability to work independently and collaboratively with diverse groups
• Excellent verbal and written communication skills
• Technical proficiency in Microsoft Office Suite with a heavy focus on Excel
• Knowledge of agency billing process (client-side and/or vendor-side)
• Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation
• Strong quantitative skills, including analytical abilities and math proficiency
• Willingness to learn and create solutions that challenge the status quo
• Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions
• A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
• Strong attention to detail
• Proven experience in effectively coaching and developing others

Additional Information

All your information will be kept confidential according to EEO guidelines.