Manager, People and Culture | Full-Time | Acrisure Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The People & Culture Manager is responsible for administering and supporting a broad scope of human resources functions for several business entities including Acrisure Arena, CV Firebirds, Berger Foundation Iceplex, One Valley Foundation, and OVG Hospitailty. As a member of the People & Culture team, this position will play a vital role in ensuring the development of a positive culture and foster an environment where diversity and inclusion are not just valued but celebrated.  

 

This role will pay a salary of $70,000 to $75,000.

 

For Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

This position will remain open until December 19, 2025.

About the Venue

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Manage a broad scope of HR areas including but not limited to: part-time and full-time hiring and recruiting, onboarding, compliance, separations, time-keeping systems, temporary labor solutions, employee recognition, and payroll. 
• Process bi-weekly ADP Payroll for 3 pay groups, ensuring accuracy of all pay data. Support special payroll projects including pulling reports, audits, and  processing merit increases and bonuses. Assist employees with payroll related questions.
• Administer timekeeping and scheduling system, ABIMM, assist managers with set-up, training and support.
• Support employee leave of absence process in collaboration with corporate leave team.
• Manage Worker’s Compensation claim filing and liaise between clinic, claim adjuster, supervisor and employee as needed.
• Support full-time recruiting for Venue and Hospitality sides of Acrisure Arena, Firebirds, ensuring accurate job descriptions, job postings, establishing and enforcing hiring practices with the intent of achieving consistency and equity in hiring processes. 
• Ensure Acrisure Arena and OVG Hospitality are in compliance with all OVG policies and regulations pertinent to human resources functions.
• Manage interns/part-time People & Culture team members.
• Manage the Acrisure Arena/Firebirds internship program including identifying and executing sessions to expose interns to the entertainment industry and aid in their professional development, and ensure managers are providing the best possible experience for the interns.  
• Manage full process for on-site job fairs including marketing the events, executing the events, and continuously improving job fairs.  
• Manager employee engagement and employee recognition events ensuring a cohesive team environment at Acrisure Arena. Proactively engage with staff to build rapport and understand needs.   
• Serve as an extension of the OVG Corporate People & Culture team, advocating and educating for consistent and best practice policies and practices and sharing insights and knowledge. 
• Provide support on event days to staff and managers as employee related issues arise.  
• Develop and deliver materials and training to new and existing staff, ensuring they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth. 
• Provide sound guidance to various department Managers at Acrisure Arena. 
• Stay informed of trends and developments in the human resources field through participation in various organizations and committees and ongoing learning. 
• Participates in other duties and special projects as assigned. 
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, exposure to loud music, extensive walking through the building. 

Qualifications

The qualifications listed below represent the credentials necessary t