Human Resources Business Partner

Human Resources Business Partner 

Colorado Springs Utilities has an exceptionally dynamic HR Department and we are seeking to add a new member to our team!  We are looking to hire a Human Resources Business Partner and in this job, you will act as a trusted advisor and collaborate across the HR functions to deliver value added service to management and employees that reflects the business objectives of the organization. 

You will serve as point of contact for leadership to implement HR solutions to business issues and initiatives utilizing various information sources to determine action and understand potential future implications.  You will oversee and assist with the day-to-day delivery of HR services and the resolution of issues in partnership with organizational customers. 

You will be responsible for fostering positive relationships between leadership and employees by addressing concerns, investigating complaints, mediating conflicts, ensuring compliance with employment laws, and providing guidance to both employees and leadership on company policies and procedures. 

Key Areas of Focus: 

• Provide day-to-day leadership and guidance to customers regarding employment issues including employee relations functions
• Advise and coach management and employees to improve work relationships, build morale, and increase productivity
• Provide coaching and support to managers to facilitate the positive resolution of employee situations including performance improvement, corrective actions, terminations, appeal hearings and unemployment claims
• Analyze employment-related complaints and conduct investigations to include establishing scope, recording witness statements and generating detailed, comprehensive investigative findings reports
• Monitor and assist with the interpretation and enforcement of policies and procedures
• Support compensation compliance by consulting with compensation SME’s, legal, and leadership; develop documentation in partnership with leadership to support position reclassification requests
• Identify opportunities for improving service delivery methods and procedures; identify resource needs and recommends improvement to enhance the employee experience
• Project work including but not limited to:
  • Development and delivery of training on HR related initiatives 
  • Program ownership and support to include mentoring initiatives, employee surveys, succession planning initiatives, apprenticeship programs, organizational changes/restructures
  • Compliance initiatives to include CORA (Colorado Open Records Act) and audit responses
  • Ownership and edit of policy documents, seeking guidance from SME’s 
  • Facilitate FAIR Shake and Office Hearing appeal meetings, including preparation work as required

Who you are:  

• A candidate with a strong balance of analytical and problem-solving skills and is able to:
  • communicate complex ideas and demonstrate an ability to positively influence at all levels in the organization
  • demonstrate competence in making timely, effective, principles-based decisions and recommendations
  • partner with HR leadership and organizational leadership to navigate business concerns; partner with employees to navigate employee concerns; partner with other business partners and department SME’s on project work and on customer concerns
  • develop respectful and productive relationships while maintaining professional boundaries

Additionally, you must offer experience, ideally at least 7 years, serving as a trusted advisor working in a Human Resources role as a Business Partner, Generalist, or Employee Relations Specialist. A bachelor’s degree (or greater) in Human Resources, Business Administration, Public Administration or a closely related field, and a SPHR or SHRM-SCP certification is preferred.

The military job codes/duty codes most closely related to this role are:  42A, 42B, 36B,36P1, 36P2, 36P3, 36P4, 37F1, 37F2, 37F3, 37F4, 3S032, 3S052, 3S072, 3S0X2, PN, PS, 9644, 9680, 3402, 3404, 3406, 3408 

What this position will offer you:  This job is all about aligning Human Resources to the business and serving as an advisor in a customer-facing role.  HR Business Partners have a broad scope of responsibility for work in areas like employee relations, performance management and advising leaders and employees on internal policies and best practices.  If you love solving people problems, adapt to change quickly and are learning agile, we would love for you to apply! 

Who We Are: 

• One of the largest four-service public utilities in the nation (over 500,000 customers)
• National leader in reliability (power on an average of 99.991% of the time)
• ]Diamond De