Pharmacy Associate

Description

Our Mission Campus, home to an innovative animal shelter and state-of-the-art veterinary hospital, is located at 201 Alabama Street in the Leanne B. Roberts Animal Care Center.  We are looking for customer service-oriented Pharmacy Associates. Our full-service hospital contains our central pharmacy for the campus.  While you will be working in a veterinary hospital environment, you will not be expected to work hands-on with animals. The pharmacy hours are currently Mon-Sat 8am-6pm, subject to change based on operational needs. 

Core Responsibilities:

• Prepare prescriptions accurately and record prescription details in medical records
• Record prescription refill requests made via:
  • Phone, Text, Fax
  • Online Pharmacy 
  • In Person
• Communicate with clients via:
  • Phone
  • Text
  • Email
  • Online Pharmacy platform 
• Dispense medications to clients, educate on usage and administration of medications
• Dispense and distribute medications and provide drug information to the hospital staff
• Follow the requirements for labeling and dispensing medications
• Maintain pharmacy inventory and supplies
• Minimize waste and maximize cost saving when possible
• Complete payment transactions in person
• Contact manufacturers for technical support for doctors
• Complete Adverse Reaction Reports
• Track controlled drugs in compliance with state and federal laws
• Ensure a continuous workflow
• Participate in efforts to streamline workflows and implement Lean improvement processes

Requirements

Requirements  

• High School Diploma, High School Proficiency Diploma or General Education Diploma 
• Proficiency in the English language (written and oral)
• Good math skills, including dosage calculations (willing to train compounding calculations.)
• Previous experience with excellent customer service 
• Solid knowledge of basic human drugs (brand names and generic names) we will train you on animal specific medications
• Previous veterinary experience as a Veterinary Assistant, Veterinary Technician, or Veterinary Pharmacy Technician preferred

Knowledge, Skills, and Abilities:

• Commitment to the mission, values, goals, and success of the San Francisco SPCA
• Comfort around animals, clients, and medical procedures (while delivering medications you may see medical procedures taking place)
• Self-motivated, eager and confident in ability to learn, practice and master new skills
• Ability to follow a variety of protocols including safety, disease prevention, and pharmacy procedures 
• Solid interpersonal communication skills
• Sound judgement and common sense
• Experience and comfort with computer operations and software programs
• This is a fast-paced position where multitasking and attention to detail is critical
• Ability to professionally handle cash & credit card transactions
• Ability to work 1 weekend day per week, either Saturday or Sunday 
• Affection for animals, concern for their welfare and a willingness to accommodate animals in the work place

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Work is performed in a veterinary hospital setting
• Ability to tolerate walking and standing for sustained and prolonged periods of time
• Frequent bending, reaching, kneeling, twisting, and sufficient grip strength while working with supplies
• Possess eyesight capable of viewing small images
• Capable of lifting from floor to waist level up to 30 pounds unassisted, and up to 50 or more pounds with assistance
• Regular sitting at a computer station and operation of electronic equipment
• Consistent exposure to animals and animal allergens under conditions with limited alternatives available
• Hours and shifts will include one weekend day and evenings - 4/10 shift type

Salary and Benefits:

The starting salary for this position depends on the depth and breadth of experience. The expected range is $27 - $30 per hour.  

Regular, full-time positions are eligible for a benefits package including 

• Paid Time Off and Holiday pay 
• Medical, Dental & Vision insurance 
• Life Insurance 
• Long-term Disability Insurance 
• 401k Retirement Plan and contribution matching 
• Student debt relief program 
• Pre-tax Commuter Benefits 
• Discounts on retail and pet supplies 
• Discounts on veterinary care at our S