Product Manager, CoreOps - Senior Vice President

Senior Product Manager – Senior Vice President  

Department: Operations Product  

Location:  New York

 

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $176 billion in global client assets invested in 1,433 funds, as of December 2023. 

 

iCapital has been named to the Forbes Fintech 50 for six consecutive years (2018-2023); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron’s Solutions Provider award (See link below).  

 

About the Role 

iCapital is seeking a highly motivated Senior Product Manager to join the Automated Workflow Management team in Operations Product. The Operations Product team is responsible for utilizing the latest technologies to bring the highest level of efficiencies across a wide range of core business processes across iCapital. The team strives to solve the most complex problems with real impact to business operation costs, with a vision towards driving revenue with packaged technology product solutions across the alternatives industry.  

This role will be working in a team-oriented environment with smart and hardworking individuals in a results-oriented culture with support from the Executive Management. This is a management level opportunity with room for growth and oversight over teams, projects, and space. This individual will have the opportunity to solve fun and complex industry-wide problems, spanning across various alternative investment products. This position will be working directly with end users and clients to bring scale and efficiency spanning across a multitude of different business processes, as well as various user experiences for key critical online functions. This is an opportunity to utilize the latest technologies and innovative solutions, with room to grow or broaden your responsibilities as the company continuously grows. This role will own, lead, and deliver various solutions with direct oversight of product building, largely defining and influencing others in their own space, from identifying unmet needs to defining requirements, writing user stories, developing project communication plans, and testing product features.  We live and breathe agile and deploy fast, to learn and iterate quickly. Having fun while doing it is a big part of who we are so the ideal candidate will embrace a collaborative, multi-disciplinary team in a fast-paced, entrepreneurial environment.   

 

Responsibilities 

• Lead engagement with end users and clients to identify and deliver solutions to core functional areas and user experiences. 
• Develop the strategic road map and lead the direction of the product of the platform in partnership with stakeholders. 
• Present, communicate, and work directly with the executive management as needed or to provide status updates of critical strategic projects. 
• Resolve issues and concerns around the allocation of resources and work with stakeholders to manage expectations and setting of priorities. 
• Work with production support team and provide oversight and work to resolve existing gaps with new builds or proposals for new resources. 
• Propose and plan team structure and expansion where necessary with a well thought out plan of execution as the company grows. 
• Mentor the team by coaching and leading by example from all aspects of development whether building relationships or project execution. 
• Identify the highest leverage areas and mobilize key constituents quickly to deliver great products and critical key features and functions. 
• Work with UX Design, Technology, and other partners in scoping different solutions, writing user-stories and preparing the organization for product launches. 
• Develop a strong understanding of business impacts and what is most critical and manage the team and space for concurrent requests and requirements. 
• Test and review online product upgrades and oversee team execution in general and ensure flawless execution. 
• Monitor the performance of the product and continuously improve it through all the life-stages of a product. 
• Maintain awareness of the competitive landscape from a business and legal and compliance perspective. 
• Step outside the product realm when appropriate to contribute to the team and overall company mission. 

 Qualifications 

• 15+ years of experience in product management in a fast-paced, agile environment 
• Proven track rec