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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Planner

What this job involves:

As a Facilities Planner in at JLL, you will be the central coordinator responsible for planning and scheduling all non-emergency maintenance activities and conference meeting requests at our client's facilities. You'll act as the critical liaison between maintenance teams and customers, ensuring that required resources are identified, planned, estimated, organized, and scheduled prior to execution for efficient utilization of maintenance resources. Your role is essential to operational efficiency, as you'll manage building automation systems, building documentation, preventive maintenance programs, and daily engineering staff tasks while ensuring applicable business information and work order data is stored and maintained to support informed business decisions. You'll work closely with the Facilities Manager and other business functions to support organizational goals, ensuring optimal coordination and timely completion of all pre-planned and corrective work across client sites while reflecting JLL's commitment to operational excellence and comprehensive facility management.

What your day-to-day will look like:

Planning and Scheduling Coordination:

• Plan and schedule all non-emergency maintenance activities and conference meeting requests for efficient facility operations.

• Create and publish weekly, monthly, and quarterly work schedules, making them available to team members and client representatives.

• Coordinate teamwork schedules to ensure most effective use of team resources and timely completion of all pre-planned and corrective work.

• Coordinate and conduct scheduling meetings with maintenance teams and customers for planning maintenance activities.

• Ensure work schedules account for downtime windows negotiated with clients where necessary for minimal operational disruption.

Relationship Management and Client Coordination:

• Assist the Facilities Manager in various duties while supporting operational goals and client satisfaction.

• Work with Maintenance Managers to assign individuals or groups as required to complete work efficiently.

• Coordinate with client representatives to understand their needs and ensure schedules align with operational requirements.

• Act as liaison between maintenance teams and customers, ensuring clear communication and expectation management.

• Confer and communicate with work order requesters for clarification and accurate planning.

Work Order Management and Execution:

• Visit job sites for work order clarification and resource assessment.

• Determine and arrange operational safety requirements for completion of work orders.

• Liaise with maintenance teams and customers to ensure required resources are identified before execution.

• Ensure work orders are properly estimated, organized, and scheduled for efficient resource utilization.

• Coordinate completion of pre-planned and corrective work with focus on timely delivery and quality.

Systems and Documentation Management:

• Manage building automation systems to support efficient facility operations and maintenance planning.

• Manage building documentation, ensuring accuracy and accessibility for maintenance activities and business decisions.

• Manage preventive maintenance program, ensuring compliance with schedules and manufacturer recommendations.

• Ensure applicable business information and work order data is stored and maintained for supporting business decisions.

• Manage daily tasks of engineering staff to maintain operational efficiency and service delivery.

Compliance and Audit Support:

• Assist in completion of building audits while ensuring compliance with regulatory requirements.

• Support compliance initiatives and documentation requirements for facility operations.

• Ensure maintenance activities meet established standards and client requirements.

• Maintain comprehensive records to support compliance verification and reporting.

• Coordinate with relevant teams to address compliance issues identified through audits.

Process Management and Optimization:

• Manage preventive maintenance program to maximize equipment