Facilities Manager, Americas Field Offices

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The Role

As the Facilities Manager, Americas Field Offices, you will manage facilities operations for Proofpoint’s Americas region. You will oversee multiple field offices and directly manage Office Managers while coordinating with vendors, landlords, and service providers who deliver office services and facility support that keep our locations operating safely and effectively.

As a successful facilities professional, you will demonstrate strong operational leadership, the ability to influence and coordinate remote teams and external partners, and excellent written and verbal communication skills. This role requires the ability to think critically, solve problems without explicit instruction, and proactively identify and implement solutions in a fast‑paced, distributed environment.

Your day-to-day

• Manage and support Office Managers across Americas field offices
• Oversee daily facilities operations to ensure offices are safe, operational, and continuously open for business
• Serve as the primary escalation point for preventative and reactive maintenance, building services, and facilities-related issues
• Coordinate with vendors, landlords, and service providers to ensure timely and effective delivery of facilities services
• Manage end-to-end vendor processes, including onboarding, contract setup, reviews, and negotiations, as well as purchase request creation, spend tracking, and invoice submission.
• Manage all aspects of field office construction projects, including office renovations, furniture installations, office openings and decommissions, and space reconfigurations
• Manage procedures and processes, working with global facilities peers to support standardization of policies, programs, best practices, and ongoing team training
• Provide assistance for local office events in collaboration with HR teams (Events, Wellbeing, Benefits, etc.)
• Oversee employee moves and workspace changes, coordinating cross-functional support with IT and internal stakeholders
• Ensure furniture, fixtures, and equipment are maintained in safe and usable condition for employees and guests
• Review and approve facilities invoices, ensuring prompt and proper payment, and work directly with Accounts Payable to resolve vendor payment issues, discrepancies, or delays.
• Track and manage regional facilities budgets and site cost reporting with accuracy and timeliness
• Act as a regional escalation contact for facilities-related incidents and emergencies, including after-hours support as required
• Occasional travel to field office locations as needed

Experience Required

• Bachelor’s degree in a related field preferred, or equivalent practical experience
• Proven facilities or office management experience supporting multiple locations
• Experience managing or leading Office Managers or similar roles in a distributed environment
• Exposure to vendor contracts, service-level agreements, and commercial negotiations
• Experience managing construction projects, office buildouts, renovations, and workplace changes across multiple locations, including project management responsibilities spanning scope, budgets, timelines, and key stakeholders.
• Strong critical-thinking and problem-solving skills, with the ability to operate independently, show initiative, and make sound judgments without explicit direction
• Customer-service oriented with strong written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
• Working knowledge of collaboration and workflow tools such as Jira and SharePoint
• Flexible, responsive, and collabo