Facilities & Maintenance Manager

About KREWE

KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of our hometown, New Orleans - and now proudly headquartered in both New Orleans and New York City. Since our launch in 2013, KREWE has grown into a dynamic brand celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality,  individuality, and design.

In 2022, we opened the doors to our NYC headquarters in the heart of the Meatpacking District, building a second home for the brand that brings New Orleans’ culture, creativity, and energy to one of the world’s most iconic design capitals. Our presence now spans brick-and-mortar boutiques, mobile retail concepts, and a thriving e-commerce platform - alongside distribution through premier independents and top national retailers. Celebrated for our unique approach to design, KREWE has cultivated a loyal following among style-conscious consumers and influential tastemakers.

As we continue to expand, we’re looking for passionate, driven, and innovative individuals to join our talented team. At KREWE our work is fast-paced, collaborative, and deeply mission-driven. Our people are high-performing and ambitious - not just about hitting goals, but about building something that’s original, culturally rooted and globally resonant. Every team member at KREWE has the opportunity to own their role and make a lasting impact. If this sounds like the right environment for you we invite you to apply below.

We are seeking a skilled and dedicated Maintenance & Facilities Manager with a keen eye for design, visual standards, and great project management skills. This role is responsible for supporting the day-to-day operations and upkeep of facilities in the brand portfolio, ensuring the maintenance and aesthetic quality of our 21 retail store locations, 2 corporate headquarters, and warehouses are up to brand standards. The ideal candidate will combine technical expertise with a strong sense of style and design to create inviting and visually appealing spaces that reflect our brand identity.

This role is based in our New Orleans Headquarters 5 days a week and requires frequent travel.

Key Responsibilities:

• Own and oversee maintenance and repair of all facilities, improving the efficiency and effectiveness of maintenance operations, including 21 retail store locations and 2 corporate headquarters and warehouses.
• Create and manage work order requests, prioritize tasks, and ensure timely completion of repairs and maintenance.
• Validate, negotiate and approve maintenance related spend, serving as the primary point of contact for vendors, contractors, and service providers. 
• Manage all inbound  maintenance requests and emergencies, providing efficient and effective project management - prioritizing, scheduling, and executing as required.
• Create and oversee an annualized maintenance schedule to ensure all facilities are in optimal condition.
• Conduct regular site inspections to identify and address store appearance, upkeep, and maintenance needs, ensuring preventative planning, quality standards, continuous improvement and compliance with safety requirements. 
• Manage facility-related budgets, invoices, and purchase orders.
• Respond to emergency maintenance requests and coordinate after-hours support as needed.
• Collaborate with the expansion and design team to ensure facilities meet brand aesthetic and visual standards.
• Collaborate with cross-functional teams to support operational needs, including IT and Operations.

Requirements:

• Associate’s or Bachelor’s degree in Facilities Management, Business Administration, or related field (preferred).
• 8+ years of experience in facilities coordination, maintenance, or property management.
• Strong understanding of maintenance procedures and building systems (HVAC, electrical, plumbing, fire/life safety).
• Proven experience managing multiple locations across states.
• High degree of success verifying quality work to meet brand visual and QC standards.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and vendor management skills.
• Ability to travel to remote retail store locations and corporate headquarters.
• Problem-solving and troubleshooting.