Facilities Maintenance Coordinator

Classification: Full-time             Status: Exempt

POSITION SUMMARY:

Coordinates maintenance and facility operations for agency-owned, leased, and operated properties, including offices, shelters, housing units, apartments, storage buildings, and land. Supervises Facilities Maintenance staff and contracted service providers. Ensures facilities are safe, functional, well-maintained, and compliant with applicable regulations while supporting quality housing and work environments for staff, tenants, customers, and agency personnel.

ESSENTIAL FUNCTIONS:

Property & Facilities Coordination

• Maintain and coordinate schedules for preventive and corrective maintenance of agency facilities and properties.
• Develop, implement, and monitor systems for reporting, tracking, and resolving maintenance needs.
• Coordinate with the Property Manager to obtain bids and make recommendations regarding repairs, purchases, and facility improvements.
• Inspect completed work for compliance with applicable standards, specifications, regulations, and agency expectations.
• Communicate inspection results, maintenance needs, and recommendations to tenants, contractors, and management.
• Conduct follow-up inspections and re-inspections as needed.
• Maintain work orders, maintenance records, and related documentation in a timely and accurate manner.
• Coordinate with the Property Manager to review and process contract labor billing.
• Ensure program goals, objectives, and outcomes related to facility maintenance are achieved.
• Support compliance with federal, state, and local housing regulations and program requirements.
• Coordinate with the Safety and Security Committee to promote facility safety and security.
• Respond to alarm calls and facility emergencies as needed.
• Assists with maintaining cameras in working order, ensuring they are clean and recording both day and night.

Maintenance Operations & Personnel Coordination

• Directly supervise maintenance staff and individuals performing contracted services, consulting with the Property Manager as needed.
• Recruit, interview, hire, train, assign, and direct maintenance personnel and contract labor.
• Monitor work quality, productivity, and compliance with agency standards, safety requirements, and regulatory guidelines.
• Conduct performance evaluations and provide coaching, guidance, and corrective action as appropriate.
• Address employee and contractor concerns and resolve personnel and operational issues.
• Recommend and implement improvements to maintenance processes, procedures, and service delivery.

Organizational Responsibilities

• Maintain and promote positive public relations.
• Respect and support cultural differences and diverse family structures.
• Demonstrate good work habits such as arriving on time and adhering to appropriate break times.
• Attend mandatory training and staff meetings.
• Responsibility to report any suspected abuse or neglect of children and adults to appropriate authority.
• Advocate for SEK-CAP, Inc. in the community.
• Complete required documentation and reports. 
• Maintain and assure confidentiality and privacy of SEK-CAP, Inc. customers.
• Uphold and promote the Code of Ethics, Core Values, and Mission Statement of SEK-CAP, Inc.
• Support management decisions both in actions and words.
• Obey all traffic regulations and SEK-CAP's vehicle usage policy.
• Other duties as assigned.

 

KNOWLEDGE AND EXPERIENCE:

Essential:

• Proficiency in Microsoft Office Suite, email, data entry, and digital calendar applications.
• Knowledge of general office equipment and technology.
• Strong interpersonal, organizational, and communication skills.
• Ability to interact professionally and effectively with diverse individuals and groups.
• Ability to prioritize tasks, manage multiple projects, and adapt to changing needs.

Desired:

• Three years of experience in community housing development, facilities management, property management, construction management, or a related field, including supervisory experience.
• General knowledge of facility maintenance practices, including HVAC, plumbing, and electrical systems.
• Experience in carpentry, home inspection, residential construction, or related building trades.
• Knowledge and application of National Standards for the Physical Inspection of Real Estate (NSPIRE) techniques.
• Knowledge of housing programs, grant-funded programs, and applicable regulations.