Facilities Director

Position Title: [[Facilities Director]] 

Reports To:

Salary: 

Pay Grade: [[G16]] 

Other Forms of Compensation:  

 

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 

 

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. 

 

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

 

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

Short Description

The Unit Director - Provide a single point of contact ownership of all client-related non-core business functions as identified via site taxonomy, reporting to the Resident Regional Director.

 

Key Responsibilities:

 

Directly manage in-house or 3rd party service delivery providers including but not limited to MEP, janitorial, landscaping, snow removal, trash & recycling, waste management, pest control, and mail/package delivery. • Oversee the team that provides audio-visual support to the Client site. • Develop and maintain a strong working relationship with our Client, and ensure contract governance strategy is executed. • Ensure key vested contract outcomes, KPI's and OPI's are achieved.

Responsibilities

 

• Responsible for developing and operating within the Client's hard services, soft services, and adhoc
budgets. Provide financial reporting as required.
• Assist in vendor contract development and procure goods and services through Compass and Client
systems.
• Manage requisitions and POs and receipt invoices upon delivery or completion of work.
• Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism
and customer service focus.
• Work closely with the site Facility Manager on day-to-day operations and assist the Resident Regional
Director in planning the facilities team's goals and objectives.
• Ensure appropriate follow-up with customers.
• Seek to continuously improve processes, systems, and overall client satisfaction.
• Any and all other tasks and duties assigned
• Establishes work standards and workflow.
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
• Evaluate and justify supplies, equipment, and purchases as needed.
• Maintains records and statistics for administrative and regulatory purposes.
• Establishes and implements policies and procedures for departmental operations.
• Encourages and nurtures associate creativity and innovation within the ESFM IFM program.
• Ensures compliance with all regulatory agencies.
• Demonstrates and promotes ESFM IFM culture, values, and management philosophy.
• Demonstrates quality leadership in meeting performance plans.
• Develops and maintains job descriptions for department staff.
• Encourages staff to participate in education programs
• Ensures proper staffing within all Departments (Janitorial, Conference Services, O&M, S&R)
• Communicate and ensure all employees are aware of any/all site objectives and plans
• Acts as liaison for customer needs
• Attend Monthly Safety meetings conducted by HSSE and or client SH&E
• Responsible for reporting on specific monthly Safety Reports<