Assistant Branch Manager
Summit Credit UnionAbout the role
Join a team where your leadership, ideas, and dedication truly make a difference. As an Assistant Branch Manager at our Sun Prairie West branch, you’ll play a key role in supporting branch operations, developing team members, and helping our members achieve financial confidence. At Summit, we’re committed to creating a welcoming environment where employees at every stage of their careers can learn, grow, and thrive. We value collaboration, integrity, and service, and we’re proud to invest in our employees through strong development opportunities and a people first culture. If you’re looking for a rewarding role with meaningful impact, supportive leadership, and a mission-driven organization, Summit Credit Union is a place where you can build both your career and your community.
What You Will Do and the Impact You Will Make
As an Assistant Branch Manager, you will support daily branch operations, guide team members, and help create an exceptional experience for every member.
In this role, you will:
- Lead, coach, and support branch staff
- Assist with operational accuracy and daily workflows
- Contribute to branch goals and service standards
- Help members with more complex financial needs
- Build relationships within the branch and local community
The impact you will make:
- Support team growth and confidence
- Strengthen member trust and financial well‑being
- Help create a positive, member focused branch culture
- Contribute to your own leadership and career development
What You Will Bring
- Associate degree or equivalent relevant experience
- Two or more years in retail or financial services
- Ability to obtain and maintain an NMLS number
- Strong interpersonal and communication skills that reflect professionalism
- Good judgment, adaptability, and the ability to solve daily challenges within guidelines
- Active listening skills and a thoughtful approach to resolving complex situations
- Ability to build rapport and communicate proactively with members and non‑members
- Strong attention to detail and consistent follow through
- Basic proficiency with Microsoft Office
- Solid math skills and the ability to learn more complex financial concepts
Why You’ll Love Working Here
We take care of our people—because when our employees thrive, our members do too.
Our perks include:
- Excellent health insurance options to support you and your family
- 401(k) with employer match to help you invest in your future
- Generous paid time off so you can recharge and live your life
- Paid holidays and wellness-focused benefits
- Opportunities for professional growth and leadership development
- A people-first culture that values inclusion, purpose, and impact
- And more benefits designed to support you—at work and beyond
Our Commitment<
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