Senior Service Engineer

Overview

Kemin Application Solutions is seeking a Senior Service Engineer to join our team! This team is responsible for the design, maintenance, and support of the product application systems and services we provide to our customers. The Service Engineer will perform routine equipment checks at customer sites, including pump calibrations, minor system repairs, and nozzle inspections and cleaning. This role requires travel to customer locations, primarily feed mill facilities, and may involve additional service calls as needed.

 

The ideal candidate will have experience in engineering or maintenance, with a strong understanding of pipe-fitting, plumbing, and either electrical or construction engineering. Feed mill or pelleting feed experience is highly desired. 

 

This position is located at our Headquarters in Des Moines. Travel is required up to 75% of the time, primarily Monday through Friday overnight, with occasional weekend work. Travel demands may vary seasonally.

 

 

Join the Kemin Team and Transform Lives!

 

We are a privately held, family-owned-and-operated global biotechnology company driven by curiosity and committed to transforming the quality of life for people, pets, and the planet. 

 

We create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planet’s natural resources, and protect the global food supply chain for generations to come.

 

We supply over 500 specialty ingredients for various industries, including human and animal health and nutrition, pet food, aquaculture, nutraceutical, food technologies, crop technologies, textiles, biofuels, and animal vaccines.

 

We employ 3,500 global employees and operations in 90 countries, including manufacturing facilities in Belgium, Brazil, China, Egypt, India, Italy, San Marino, Singapore, South Africa, and the United States.

As a valued member of our team, you'll enjoy a comprehensive benefits package designed to support your financial, physical, and professional well-being:

 

• Competitive Financial Package: Enjoy a rewarding salary, uncapped bonus opportunities, a 401k match program, and generous paid vacation and holidays.
• Health and Wellness Support: Stay fit and healthy with our fitness reimbursement for the whole family, access to an on-site fitness center, a restaurant offering seasonal fresh food options, and free fresh fruit in break areas.
• Career Development and Advancement: Unlock your potential with opportunities for growth and development throughout your entire career.
• Continued Learning Opportunities: Grow your skills with our in-house learning platforms, offering thousands of training resources both live and online, and take advantage of tuition reimbursement for external post-secondary pursuits.
• Service Opportunities: Make a positive impact with paid time off for service, partnerships with The World Food Programme and Habitat for Humanity, and local community initiatives.

Responsibilities

• Responsible for all aspects of equipment service including calibration.
• Troubleshoot and repair existing application systems at customer locations.
• Generate best practices, routines and innovative solutions to improve qualify of equipment applications.
• Interpret client requirements, identify and address design parameters and engineering problems. 
• Responsible for maintaining site documentation and reports. 
• Foster a positive team environment and assist coworkers as required.
• May assist in assembly, integration, or installation of application equipment at customer sites across North America.
• Attend local exhibitions, seminars, training and workshops.
• Assist in development of new applications systems.
• Foster strong, professional relationships with customers to ensure effective communication and service.
• Provide day to day support to customers, sales team and KAS engineers.

Qualifications

• Education and Experience:
  • Bachelor’s degree in Agriculture, Animal Science, Animal Nutrition, or Feed, Grain, or Milling Science with 5-7 years of related experience.
• Feed mill experience is highly preferred. 
• Experience with pipe-fitting, plumbing, electrical or construction engineering highly preferred.
• Capability to learn and understand electrical and communication systems.
• Familiarity or understanding of PLC’s and automation system is preferred.
• Ability to work indepen