Associate Enterprise Technology Developer Entry

Minimum Pay Rate: $78,686.40 

Maximum Pay Rate: $104,187.20 

Apply by Date: 09/13/2024 

Posting Type: Open 

The intent of this posting is to fill one (1) regular full-time position, AND estabish an eligibility list which may be used to fill future regular full-time or limited term vacancies over the next two (2) years.

You will be joining the Enterprise Content Management and Automation team working in a fast-paced, dynamic work environment that performs research and delivery of AI solutions for enterprise needs, and also supports content management, digitization, collaboration with business partners, requirements analysis, technical documentation, programming and solution development, administration, configuration, process automation, content migration, system upgrades, patching, scripting, validation, testing, user training, change management, operational improvements, resolving  support  tickets, troubleshooting user issues, and providing production support. 

Purpose

To provide technical support and analysis in a broad range of information technology areas including the planning, design, development, installation, operation, and enhancement of the SMUD’s enterprise applications to ensure a state-of-the-art, stable, accurate, and reliable computing environment that meets the needs of the organization.

Nature and Scope

This classification is comprised of two levels: Level E is the entry-level where incumbents are provided formal training and/or certification for progression to the journey-level of the classification. The incumbent is promoted/progressed to the journey level J upon successful completion of all training and/or certification requirements for the classification. Incumbents hired at the entry level are required to successfully progress to the journey-level within 18 to 60 months, depending on the length of the training and/or certification program. If an employee is unsuccessful with progressing to the journey-level they will return to last class held or separate from SMUD.

Duties and Responsibilities

• Enterprise Systems Design
  • Plan, analyze, design, develop, implement, and maintain enterprise applications by utilizing other development support tools for the SMUD’s interfaces, data conversions, custom transactions, forms and reports
  • Develop detailed designs, defining user requirements
  • Participate in workflow process design, development, testing, administration and maintenance.
  • Documenting business processes and transaction steps
  • Address integration and interface issues between enterprise applications and non-enterprise applications.
  • Develop customizations for enterprise application transactions and user exits
  • Develop testing criteria/scenarios and conducting testing and debugging (utilizing enterprise application debugging tools)
  • Planning implementation strategies
  • Provide technical documentation on custom transactions, interfaces, forms, reports, workflow, document imaging and other enterprise application objects
  • Support and administration of document imaging and data archiving needs
  • Communicating technical information and offer guidance to staff and/or end-user community
• Enterprise Applications: Reliability and Productivity
  • Analyze the need for modifications and enhancements to existing enterprise application(s) and/or infrastructure by evaluating the effectiveness of the current modules
  • Performing needs, feasibility, and gap analysis
  • Identify needed changes and enhancements
  • Perform workflow and process analysis
  • Identify impacts to business processes
  • Revise user and system requirements
  • Design modifications
  • Prepare change notices
  • Modification integration
  • Develop testing criteria and conduct testing
  • Provide technical consultation and solutions
• Enterprise Applications: Optimization
  • Technical support for overall effectiveness of the use of enterprise application systems by end-users
  • Support functional analysts in developing training information
  • Provide information to functional analysts on the use of programs and procedures
  • Troubleshoot user and technical obstacles
  • Provide technical consultation and solutions
  • Troubleshoot system problems
  • Establish training needs
  • Develop training materials
  • Conduct classroom and on-the-job training on the use of programs and procedures
• Project Management
  • Plan, coordinate, prioritize, monitor, guide, and review/conduct work activities associated with department internal/external projects, in accordance with established task objectives and schedule, as outlined in