Organization Readiness Program Lead, Group Insurance

As the Organization Readiness Program Lead, you will execute on and support the Group Benefits Transformation strategy for the organization’s transformation initiatives. You will collaborate closely with the Program Management Office, portfolio program leads, and cross-functional Group Benefits partners as required. The Group Benefits Portfolio will enable our organization to provide more efficient and improved customer service as well as new growth opportunities and modernization efforts which in turn will help us realize our financials goals.

You are responsible for guiding change management for key, cross-functional initiatives – including coordinating communication strategies, influencing adoption and change resiliency, enabling training and resource development, and developing change champions. This role is critical in ensuring business readiness for various initiatives, enabling the development of key resources, awareness, and adoption across impacted teams. Supporting transparent communication, program monitoring, and collaboration with stakeholders and business partners to drive accountability are key deliverables.

You will

• Engage colleagues and stakeholders to create detailed action plans, enabling the execution of initiatives and change adoption​
• Establish organization readiness for Group Benefits-wide projects across workstreams and functional areas​ by driving the development of consistent messaging and communication, training and documentation, and enablement for customer-facing initiatives
• Influence change adoption and foster culture of resiliency and growth mindsets
• Leverage data insights to create narratives on the performance of initiatives, opportunities and risks
• Support the implementation and integration of values and supporting behaviors to drive desired culture transformation
• Collaborate with communication, marketing, and change management partners in the communications of process, technology, and organizational initiatives and strategies
• Support the creation of presentations appropriate for senior level meetings and talking points for various partners
• Facilitate business SME support for training, documentation, and communication design and impact assessments​
• Proactively identify best practices and support business teams through capability development and maturity
• Ability to work autonomously and organize your work so the business can achieve high quality, repeatable, consistent results
• Establish and maintain long standing, trusted relationships with stakeholders and business partners
• Balance business needs with technical constraints and offer creative solutions to negotiate tradeoffs as needed
• Effectively remove blockers and mitigate risks, maximizing team productivity and ensuring delivery
• Communicate people, process, and technology innovations across business, technology, and various leadership teams
• Rally the cross functional teams throughout the enterprise and hold teams and individuals accountable for timelines and deliverables

You have

• Bachelor’s degree preferred or equivalent work experience ​
• 5+ years of experience in Group Benefits, preferred
• Can work in a highly ambiguous and fast-paced environment
• Team player with proven ability to foster and manage working relationships within a matrixed environment with a positive attitude
• Self-starter, highly motivated, strategic thinker who can lead independent stakeholder conversations and provide thought leadership
• Can drive portfolio-aligned business results across Business and technology disciplines ​
• Strong, proven communications, collaboration, and consensus building skills, along with active listening skills​
• Ability to adjust communication style and content to different levels and audiences
• Highly organized and energetic with an entrepreneurial mindset
• Communicates a clear, vivid, inspiring, and relevant description or picture of project benefits/value to the customer.​ Strong ability to influence and “tell the story"
• Strong business acumen and ability to gain familiarity with a broad range of business processes
• Able to effectively interact with various levels of an organization, including both technical and non-technical business areas
• The ability to aggregate and interpret external and internal business strategies and solutions and recommend customized solutions/best practices
• Previous experience with change management preferred​

Location

This is a hybrid position requiring 3 days a week in a Guardian office.

Salary Range:

$101,180.00 - $166,220.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salar