Jobs and Careers

Transformation Programs - Front Office

New York City, United Statesfull_timeVerifiedPosted 21 Jul 2026

💰 $88,000/yr($67,000/yr – $88,000/yr)

About the role

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $67,000.00 and $88,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Manage end-to-end delivery for large-scale transformation program or portfolio of programs. Engage stakeholders across multiple business divisions to ensure alignment and participation and agree on target end state and ownership. Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability.

Role Objectives: Delivery

Support end-to-end delivery against large-scale transformation program or portfolio of programs. Create and administer central tracking of program stakeholders, scope, timing, resource requirements and deliverables. Leverage standardized templates and communication channels to monitor delivery against program milestones. Act as central coordinator of transformation office and facilitate execution of program deliverables. Liaise with subject matter experts throughout the organization to contribute as required. Monitor delivery throughout the life of the program and prepare regular status reports for program management. Highlight potential risks in terms of under-delivery, missed deadlines and/or budget overrun.

Role Objectives: Interpersonal

Seek out opportunities to raise profile with business stakeholders across the enterprise through timely and high quality support of transformation program deliverables. Act as liaison between program work-streams to promote coordination and awareness of over-arching transformation objectives. Prepare impact assessments of transformation program outcomes to socialize target end state with relevant process owners. Collect and summarize process owner feedback to inform refinements to target outcomes as necessary. Establish relationships with internal subject matter experts to facilitate involvement and contributions to program delivery. Align with transformation teams in other regions or disciplines to share best practice and collaborate on cross-divisional or cross-regional initiatives as appropriate.

Role Objectives: Expertise

Demonstrate an awareness of business stakeholder requirements and organizational context through comprehensive support of transformation deliverables. Leverage excellent organizational skills to centrally track and report program delivery on a continuous basis and update program managers and work-stream leads on program status. Employ communication skills to engage effectively with transformation program stakeholders including work-stream leads, business contacts, process owners and infrastructure partners. Regularly canvas business stakeholders and subject matter experts for input on program deliverables. Summarize feedback and highlight key takeaways for management review. Engage Six Sigma, lean and/or agile techniques as appropriate.