Head of Publisher Operations, External Development

What you will do

• Partner with game division leadership, corporate, central service teams, and others to oversee publisher operations for our slate of games. 
• Establish and prioritize in partnership with internal subject matter experts their specific requirements and timing for product, policy, and content; This role is a force multiplier for the organization, making our teams more decisive and effective.
• Prioritize and manage identified internal and external workstreams to ensure that all priorities are tracking relative to game development roadmaps. 
• Field and triage inbound priorities that need discussion, driving the team’s focus, and tracking follow-ups to ensure conversations are surfacing the most critical agenda items.  
• Help manage the day-to-day operations of the external development team,, minimizing operational overload and driving process improvements quickly and efficiently. Analyze opportunities, summarize findings, develop go-forward plans, and complete the plan where needed to translate recommendations into results

• Serve as a thought partner to product leadership to identify strategic challenges and opportunities and drive to action. 

• Bachelor’s degree required, MBA a plus - or relevant experience 
• Deep experience with the product, publishing, corporate and/or central organization side of the games industry. A strong working knowledge of the games business including development, publishing, markets, platforms and business models. While you need not have been on a game team or have ever made a game, you have a strong background in working through the challenges of a game company.
• Experience working with senior executives in a fast-paced, agile environment. The ideal candidate will approach the job with a great sense of urgency, enjoy taking the initiative, thrive at juggling multiple priorities, and seamlessly shift gears as needed.
• Ability to operate under ambiguity and make decisions that reflect the team and company’s best interest. 
• Project management skills with the ability to set goals and prioritize programs.
• Analytical, observant, and strategic, applying the right balance between data and qualitative information to decision-making and change management. 
• Track record of proposing process and behavior solutions that drive efficiency and empowerment, and minimize politics and bureaucracy. Willing to push back and challenge, identify, and drive the right debates up, down, and around. 
• Strong communication and interpersonal skills. Ability to build strong relationships with all personality types at all levels, able to navigate difficult conversations or situations, and eradicate politics.