Concessions Staff

Principal Function: The Concessions worker's main responsibility is to assist in serving, preparing, cleaning, and running of food services.

Essential Duties and Responsibilities: Duties include, but are not limited to:

• Prepare, expedite, and deliver all food orders.
• Handle cash transactions and make proper change.
• Understand and adhere to proper food handling, safety, and sanitation standards during food preparation, service, and clean up procedures.
• Maintain a clean, sanitized, and organized workstation.  
• End of day cleanup to include stocking, sweeping, mopping, equipment cleaning, dishwashing, trash disposal and other duties as assigned.
• Setup special events including moving equipment, tables, and chairs and other duties as assigned.
• Adhere to Conner Prairie's rules of conduct.
• Strive to ensure guest satisfaction by representing Conner Prairie with pride and enthusiasm.

Requirements and Conditions:

Previous hospitality and/or food service experience a plus, but not required – training provided
•    Dependable, strong work ethic and team player.
•    Friendly, outgoing personality and strong communications skills. 
•    Ability to follow and adhere to instructions. 
•    Work in an organized and sanitary fashion, safely and efficiently with attention to detail.
•    Must be able to work flexible schedules during the hours of 8:00 am to 8 pm, weekdays and  weekends plus some holidays. Individual schedules based on candidate’s availability.
•    Must be able to work special events that may occur during AM and PM hours, weekdays or weekends. Specific hours will vary depending on the event
•    Must be willing to work indoors and outdoors under all weather conditions. 
•    Ability to traverse the uneven grounds at Conner Prairie and be able to safely lift 25 pounds
•    Understand and adhere to all quality standards and food safety procedures as outlined in Conner Prairie’s Food & Beverage Manual.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Competencies: To perform this job successfully, all employees at Conner Prairie should demonstrate the following competencies:

• Customer Service Responds to requests for service and assistance; Manages difficult or emotional customer situations focusing on listening without interrupting and keeping ones emotions under control; Solicits customer feedback to improve service; Maintains confidentiality and meets commitments; Remains open to others ideas and tries new things.
• Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
• Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support Follows policies an