Patient Coordinator at Knoxville Oral Surgery

Description

Knoxville Oral Surgery is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website: Knoxville Oral Surgery 

Duties/Responsibilities:

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience. 
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow. 
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for. 
• Register new patients and update existing patient demographics, collecting detailed personal and financial information. 
• Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff. 
• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible. 
• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times. 
• Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors. 
• Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication. 
• Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.

Requirements

Requirements

• At least 1 year of experience in a dental front office setting
• Customer Service experience
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented