Senior Legal Commercial Counsel

<h3>Company Description</h3><p>At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. </p> <p>With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.</p> <p>Learn more on <a href="https://blogs.servicenow.com/category/life-at-now.html">Life at Now blog</a> and <a href="https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB">hear from our employees</a> about their experiences working at ServiceNow.</p> <p>Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.</p><h3>Job Description</h3><p><strong>What you get to do in this role:</strong><strong>  </strong> </p><ul><li>Review and negotiate complex enterprise customer sales agreements that meet the company’s requirements under its policies, including those for risk tolerance, while working collaboratively with the business team, including various executives.</li><li>Familiarity with European banking and cloud guidelines is an advantage</li><li>Collaborate with finance, sales operations, deal desk, product operations, support, security, and other business units at all levels throughout the organisation to ensure that agreements adequately protect the company’s interests.</li><li>Support the continuous improvement of standard forms of agreement and legal processes.</li><li>Be a trusted business partner, responding in a timely and productive manner to requests from internal customers.</li><li>Counsel internal customers regarding company policies, legal issues, and risk tolerance.</li><li>Occasional travels in EMEA </li></ul><h3>Qualifications</h3><p><strong>To be successful in this role you have:</strong></p><ul><li>High level of relevant legal experience.</li><li>In-house commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organisation</li><li>Financial Services, Insurance and Banking background an advantage</li><li>Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations</li><li>Exceptional critical thinking abilities, who possesses strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment</li><li>Excellent verbal and written communication skills with the ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts</li><li>A desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach</li><li>Proficient drafting and legal technical skills, with keen attention to detail</li><li><strong>Fluent in English plus any additional European language an advantage</strong></li></ul><h3>Additional Information</h3><p>ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.</p><p>At ServiceNow, we lead with flexibility and trust in our distributed world of work. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf">Click here</a> to learn about our work personas: flexible, remote and required-in-office.</p><p>If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at <a href="mailto:talent.acquisition@servicenow.com">talent.acquisition@servicenow.com</a> for assistance.</