Employment Type:

Full time

Shift:

Day Shift

Description:

Purpose

Responsible for oversight and management of all aspects of Patient Access support to a multi-health ministry 24 / 7 operation: including all hospital points of scheduling, financial counseling, authorizations, Medicaid eligibility, denials & registration. Accountable for leading, guiding, & directing the Trinity Health regional area functional responsibilities. Enables regional level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborates with Service Area, Regions, & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards.  Provides decision support, operations & / or optimization leadership focus.

Essential Functions 

All of the SASS Function Area Leaders will include these essential functions.  Do not edit the statements.

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

•     Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

•     Enable Collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth

•     Providing advice, guidance, & leadership to service area, functional area, RHM, & Regions.

•     Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice

•     Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability

•     Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

•     Responsible for supporting regional efforts to comply with functional area priorities

•     Accountable for the selection, evaluation, & overall success of the functional leadership teams

•     Organization-wide focal point for establishing functional strategies & governance over financials & staffing

•     Accountable for communication between service area, functional area, RHM, & Regions leader

Operational Delivery

•     Responsible for measuring & reporting KPIs/metrics & value delivery

•     Providing advice, guidance, & leadership for the colleague life cycle

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. 

Minimum Qualifications

Bachelors Degree in Accounting, Finance, Business Administration or other related field, or an equivalent combination of education & experience.

Seven (7) to ten (10) years of direct & progressively more responsible experience in revenue cycle operations, revenue analytics & metrics revenue management.

Minimum of five (5) years leadership experience in a multi-facility, integrated health care delivery system, or revenue cycle consulting experience.

Additional Qualifications (nice to have)

Master’s degree preferred.

Proficient in Microsoft Office suite

Physical & Mental Requirements & Working Conditions (DO NOT EDIT)

Indirect / Healthcare Support Services: (OSHA: Healthcare support services mean services that facilitate the provision of healthcare services.) 

• Rare clinical / patient facing work environment.  
• Includes continuous work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions; may encounter occasional variable external environmental conditions.  
• Includes occasional lifting, up to 30 pounds unassisted, frequent travel & use of computer; Includes continuous sitting &a