Public Safety Receptionist & Administrative Assistant |Miami Beach Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Receptionist / Administrative Assistant position at MBCC is responsible for representing the organization in a professional manner by properly answering, and routing incoming calls, taking messages, greeting visitors and assisting customers with information. Under direct supervision from the Director of Public Safety and Transportation, provides administrative support for the security and transportation functions of the Miami Beach Convention Center (MBCC) & City Center Campus (Pride Park, Collins Canal Park, Rum Room, and Venu). Duties may include issuance and maintenance of access cards and keys, supervision of security and/or clerical support staff, monitoring of alarm systems, preparation of clearance forms, and maintenance of security documents and other data in either hard copy or computerized formats.

 

This role will pay an hourly wage of $22.00 to $23.00.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

7/22/2024

About the Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings.

 

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

For more informaiton visit www.MiamiBeachConvention.com 

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides clerical support to the department, as appropriate to the position, including typing and data entry of contributions and billings; receives, records, etc.
• Operate multi-line telephone switchboard to answer, screen and forward calls, provide information regarding events, takes messages and schedules appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Maintains database records and hardcopy files including those used to track safety and security data.
• Exercises tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
• Prepares clear and concise reports, correspondence, and other written materials.
• Schedule appointments and maintains up to date the appointment calendars.
• Coordinates the return of visitor badges.
• Collect, sort, distribute and prepare mail, messages, and courier deliveries.
• Processes visitor requests for access to the venue.
• Issue card key access and office keys to individuals as appropriate.
• Schedule security meetings, evaluations, training sessions.
• Prepares and maintains classified documents in either hard copy or computerized formats.
• Create purchase orders and submit them for payment.
• Collect, sort, distribute and prepare mail, messages and courier deliveries.
• Maintain front office in orderly condition.
• Performs miscellaneous job-related duties as assigned.

 

SUPERVISORY RESPONSABILITIES:

This job has no supervisory responsibilities.

 

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and Experience:

• High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution tha