Human Resources Manager - Bilingual

This position reports to the Vice President of Human Resources and provides HR services, advice and counsel to both corporate headquarters and the sales group. This includes on-boarding activities, employee relations, delivering employee training, employee communications and benefits, employee safety including workers compensation administration, and ensuring compliance to company policies, procedures, and regulations. 

 

• Builds and sustains strong, supportive relationships with department heads and their teams to ensure alignment with business strategies, goals, and outcomes.
• Delivers comprehensive services to all corporate employees and the remote sales force, including education, communication, and administration of payroll, benefits, record-keeping, employee relations, and health and safety programs.
• Manages the on-boarding and in-processing for new employees, as well as off-boarding for employees leaving the organization. 
• Coaches employees, supervisors, and managers in effective interpersonal communications and conflict resolution.
• Collaborates with the Safety Department to ensure compliance with health and safety standards, participates in safety committee meetings, conducts accident investigations, and manages workers’ compensation claims.
• Works with management to identify research, investigate and resolve employee performance and conduct issues. 
• Organizes and delivers training sessions for management, supervisors, and employees on workplace policies and professional development topics, including but not limited to workplace harassment, health and safety, company policies, supervisory skills, conflict resolution, interpersonal communication, and effective group interaction skills.
• Directs and monitors compliance with corporate policies, procedures, and legal regulations, leveraging knowledge of company policies as well as federal and state laws and regulations.
• Administers employee records and files in accordance with corporate and legal guidelines.
• Collects and analyzes data to measure the effectiveness of HR programs, policies, and activities.
• Oversees the administration and maintenance of the corporate building.
• Coordinate with facilities management to ensure a safe and efficient working environment.
• Manage vendor relationships and contracts related to building services.
• Performs other duties as assigned.

 

EDUCATION & EXPERIENCE

Bachelor's Degree with at least 5 years of applicable business experience, with a minimum of 5 years of experience in human resources in a corporate environment.  SPHR or PHR certification preferred.  Any equivalent combination of related education and/or experience may be considered for the above.   

 

• Bilingual English & Spanish required.
• Extensive experience in human resources generalist roles gained within corporate environments, with a proven track record in leading HR teams.
• Team management/leadership/development skills. Successful in building and mentoring high performance teams committed to quality and promoting a spirit of teamwork and a culture of continuous improvement.
• Strong customer focus approach to HR with a passion for ensuring employees are appropriately served to meet needs, concerns or issues with proper empathy and resolution orientation.