Human Resources Partner

Department

OPS ITS - HR Strategy and Operations

About the Department

ITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services.   We provide secure, stable, and reliable infrastructure and applications to support the mission of the University.   We support and enable faculty research and teaching with the effective use of technology.   We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible.   We identify, manage, and mitigate the technology risks of the University.

Job Summary

The Human Resources Partner for IT Services serves as a key connection between Central Human Resources, the Payroll Office, and IT Services, providing guidance and support to managers and staff on a wide range of HR-related matters. This role assists with employee and labor relations, including advising managers and helping address workplace concerns. The position is responsible for investigating and resolving payroll discrepancies in collaboration with Central HR and the Payroll Office.

Additionally, the Human Resources Partner maintains accurate personnel files and employment records while ensuring compliance with applicable policies, procedures, regulations, and collective bargaining agreements. This role also supports the HR team in implementing initiatives such as professional development programs, training, and employee onboarding. Serving as a trusted advisor to IT Services staff, the Human Resources Partner helps interpret and apply University policies and procedures effectively.

Responsibilities

• Owns all aspects of employee onboarding, including preparing necessary documentation, facilitating orientation sessions, and ensuring compliance with University policies. Ensures the off boarding process is conducted smoothly for departing staff, including exit interviews, final paperwork, system access management, and benefits information dissemination.
• Organizes, manages and executes all necessary steps for IT Summer Internship program including recruiting, manager support and engagement, professional development and logistics.
• Completes staff hiring processes, including developing job descriptions, interviewing and reference checking, and handling employment offers. Drafts templates and routine offer letters.
• Owns the contractor hiring processes that includes facilitating with ITS managers and procurement to ensure all needed information is presented.
• Collaborates with the senior human resources business partner and presents training programs focused on performance management practices for managers and staff. Offers ongoing support and resources to ensure effective goal setting, feedback delivery, and evaluation processes within I.T. services.
• Communicates University policies relating to performance evaluations, goal setting, and feedback. Ensures timely documentation and follow-through with necessary actions after evaluations.
• Serves as the primary contact for H-1B related employment matters. Collaborates with Central HR and legal counsel to submit, track, and resolves H-1B applications and renewals. Maintains accurate records for compliance with immigration regulations and advises employees and managers on policy updates.
• Acts as a resource for staff regarding benefits programs and compensation matters, in coordination with Central HR, addressing employee inquiries and resolving issues as needed.
• Backup for student hiring, onboarding, and payroll processing for student workers. Ensures compliance with student employment policies and provides resources for both students and managers.
• Administers employment changes such as salary adjustments, promotions, role reclassifications, and terminations, ensuring documentation and approvals are managed according to HR protocols.
• Collaborates with the Payroll Office to investigate and resolve payroll discrepancies, responds promptly to payroll-related inquiries, and communicates payroll schedules.
• Acts as the bridge between Central HR and IT Services, providing guidance to managers on labor relations, including conflict resolution and regulatory compliance.
• Maintains up-to-date knowledge of University policies, procedures, and collective bargaining agreements. Offers advice and interpretation to managers and staff regarding changes or clarifications.
• Communicates University policies relating to performance evaluations, goal setting, and feedback. Ensures timely documentation and follows-through with necessary actions after evaluations.
• Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.
• Advises managers on e