Administrative Support Specialist (ZR_20838_JOB)

This is a remote position.

Client Timezone: New Zealand Time (NZT)

Client Overview

Join a thriving construction and renovation company that’s making waves in the New Zealand market. This dynamic business, with a recent expansion, is at the forefront of transforming spaces and bringing clients’ visions to life. As a growing enterprise, they’re seeking talented individuals to support their mission of delivering top-notch construction and renovation services across the country.

Job Description

Embark on an exciting journey as an Administrative Support Specialist for a cutting-edge construction and renovation firm. In this pivotal role, you’ll be the linchpin of our sales team, orchestrating a symphony of administrative tasks that keep our operations running like a well-oiled machine. Your day will be filled with diverse responsibilities, from managing customer communications to diving into data analysis, all while working remotely as an integral part of our innovative team. This position offers a unique blend of customer service, sales support, and analytical thinking, providing you with a platform to showcase your versatile skill set and grow professionally in a rapidly expanding industry.

Responsibilities

• Serve as the first point of contact for customer inquiries, deftly handling email queries and phone calls with professionalism and warmth
  
• Process orders and invoices with meticulous attention to detail, ensuring accuracy and timely completion
  
• Craft compelling quotes for customers, translating technical information into clear, persuasive proposals
  
• Provide crucial support to our dynamic sales team, assisting with various administrative tasks to boost their efficiency and success
  
• Harness the power of data management systems to input, retrieve, and analyze critical business information
  
• Transform raw data into actionable insights by analyzing graphs and preparing comprehensive reports
  
• Actively participate in virtual team meetings, contributing ideas and fostering collaboration across departments
  
• Liaise with contractors and subcontractors, skillfully managing communications to obtain timely quotes and information
  
• Coordinate seamlessly with team members across different functions to ensure smooth business operations and exceptional customer service
  

Requirements

• Exceptional written and verbal communication skills in English, with the ability to adapt your tone for diverse audiences
  
• Proven track record in administrative support, ideally within a sales-driven or construction-related environment
  
• Tech-savvy professional comfortable with data management systems, basic data analysis, and digital collaboration tools (e.g., Zoom, Microsoft Office suite)
  
• Sharp organizational skills with a talent for juggling multiple tasks and priorities without dropping the ball
  
• Self-motivated individual capable of thriving in a remote work setting while maintaining strong connections with the team
  
• Customer-centric mindset with a knack for building relationships and solving problems efficiently
  
• Ability to work during New Zealand business hours 
  
• Adaptability and eagerness to learn new skills as the company grows and evolves
  
• Bonus: Familiarity with the construction or renovation industry and its terminology