Corporate Concierge

About Bridgewater 

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors. 

Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles. 

Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture. 

Explore more information about Bridgewater on our website here. 

Our Culture 

Our culture is tied to our mission, which is to understand how the world’s markets and economies work, and to translate that into world-class investment performance. This requires an extraordinary team, defined by the best individuals and the best portfolio of people, operating in an idea meritocracy. In this, we are uncompromising on our shared values of excellence, truth, integrity, humility, and courage. Our aspiration of a vibrant idea meritocracy requires diversity of thought – this comes from diversity of background, identity, experience, and so much more. We pursue inclusion because it’s how we unlock the power of that diversity and make sure the best ideas get heard. To sustain this way of being through lots of years and lots of circumstances, we invest in meaningful work and meaningful relationships – the purpose and joy that comes from tackling something challenging and worthy, alongside people who make us better versions of ourselves.  

About the Real Estate & Facilities Department 

The Real Estate and Facilities Department (“REF”) is responsible for building operations, hospitality, corporate office & concierge services, campus redesign and management of Bridgewater’s real estate portfolio. REF is held to an above-industry-standard of service within Bridgewater and its members interact with the leaders of departments across the company. REF is committed to providing excellent support of employee wellbeing and productivity, as well as superior onsite experience for clients and visitors. The department includes a diverse range of subject matter experts that deliver quality planning and outcomes in response to the evolving needs of the business with an emphasis on environmental sustainability. 

Position Summary 

We are seeking a highly professional and outgoing teammate with common sense who has an affinity to provide customer service at the highest standards while continually searching for ways to improve. The Corporate Concierge Team has the distinct responsibility of acting as the face of the company by screening all incoming calls to the main line, greeting everyone who walks into our lobbies, and serving as a central resource of information and assistance to employees across the firm. An ideal candidate is open to working a structured schedule and thrives in a fast paced and high-energy work environment.  

You will drive the following responsibilities:  

• Answer and direct all internal and external calls that flow through reception  
• Monitor all guest arrival and departures while ensuring an excellent guest experience  
• Be a central information resource to the firm and provide concierge services  
• Partner with security team to ensure all guests and employees align with security policies  
• Work on projects that advance the goals of the team and department  

Minimum Qualifications:  

• Strong customer service focus and passion  
• Common sense thinker who can apply sound judgment in new or ambiguous situations  
• Highly organized and effective multi-task