Facilities Maintenance Manager

SUMMARY OF THE POSITION

The Facilities Maintenance Manager plans and coordinates all activities concerned with the maintenance of buildings and grounds of the Massachusetts Technology Collaborative comprising of 36 acres, 10 buildings (3 occupied by staff, 1 leased, and 6 abandoned) and a satellite office in Boston; ensuring the comfort and safety of staff and visitors while on the campus. The Facilities Maintenance Manager oversees the company’s security program and contracted services and is the safety Officer for the company.

RESPONSIBILITIES

1. Strategic Planning and Management:

• Develop and implement comprehensive short-term and long-term maintenance plans for buildings and grounds, ensuring the sustainability and functionality of all facilities.

• Create and manage an annual and five-year capital improvement plan and budget for MASSTECH campus and remote offices, focusing on major repairs and site improvements to prevent deterioration of facilities.

2. Operational Excellence:

• Design and execute routine maintenance plans and schedules, providing detailed reports on project activities and progress.

• Efficiently manage large-scale campus improvement projects, ensuring they are completed within budget and agreed-upon timelines.

3. Vendor and Relationship Management:

• Oversee vendor relationships, including but not limited to grounds management, security, cleaning, HVAC, electrical, and plumbing services. Ensure quality, deadlines, and budget targets are met, and resolve issues as they arise, escalating complex problems to management as necessary.

4. Facility Maintenance and Upkeep:

• Maintain and ensure the proper functioning of all campus structures and equipment, making recommendations for major repairs when necessary.

• Operate, maintain, and repair electronic/computerized monitoring systems and alarms.

5. Comprehensive Site Maintenance:

• Conduct tasks related to site maintenance, building renovations, landscape services, custodial services, recycling programs, snow removal, and pest control.

• Coordinate preventative and unscheduled maintenance, including procurement for repairs of asphalt surfaces, landscaping and tree maintenance, snow removal/sanding of access routes, and rubbish and recycling removal.

6. Utility Coordination:

• Coordinate the procurement and maintenance of campus utilities, including electricity, gas, water, and sewer services.

7. Emergency and Security Management:

• Respond to after-hours alarms, security notifications, and emergencies as required, ensuring the safety and security of all campus occupants.

8. Work Environment Enhancement:

Ensure comfortable working conditions for MASSTECH staff, tenants, contract employees, and visitors by:

• Providing and maintaining suitable working space furnishings, including office furniture, cubicle furnishings, window treatments, and carpeting.
• Coordinating and executing office moves, providing adequate storage for archival materials.
• Addressing staff needs for heating, cooling, ventilation, lighting, noise suppression, clean restrooms, and overall safety and security.
• Maintaining adequate kitchen and cleaning supplies for staff.
• Assisting with and/or organizing periodic hosted events.
• Developing and maintaining safety, emergency, and security procedures and manuals, routinely educating staff on these protocols.
• Communicating effectively with staff and tenants regarding facilities issues and improvements, site conditions, and campus management requests.

9. Tenant and Space Management:

• Assist with leasing of MASSTECH site and manage tenant relationships and abutters.
• Support the procurement and maintenance of office space as needed in other locations or satellite offices.

10. Asset Management:

• Assist with maintaining inventory and documentation of all MASSTECH fixed assets, ensuring accurate and complete receiving records.

11. Additional Duties:

Perform additional tasks as assigned by the Executive Director or their designee, contributing to the overall success and maintenance of the campus and its facilities inclusive of light duty tasks related to site maintenance, building renovations, landscape services, custodial services, recycling programs, snow removal and pest control.

Requirements

Experience

• Five + years’ experience in facilities support with knowledge of construction management, HVAC,