* Certified Medical Assistant Wound Care Full Time Days

Desert Regional Medical Center is a 385 bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department.  Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics. 

GENERAL DUTIES:

The Certified Medical Assistant (CMA/RMA) contributes to the efficiency of clinic operations and assists in facilitating the effectiveness of the physician(s) workflow. The CMA/RMA assists with patient care, patient intake at office visits, documentation, and administration of medications and/or vaccines as well as clerical, environmental, and organizational tasks. Ensures the cleanliness and safety of clinical areas, maintains stock of necessary supplies and equipment, and prepares the patient for examination when needed. Provides the physicians clinical assistance in addition to providing support to the front office staff. Prepares and completes referral orders and schedules patients for diagnostic tests.   Strives to deliver the most remarkable patient experience, in every dimension, every time, and understand how he/she contributes to DRMC’s vision of being “the hospital you trust to care for those you love.”

 

DEPARTMENT SPECIFIC DUTIES:

Direct Patient Care Services - The MA will provide the patient with care as directed by other health professionals, including RNs, LVNs and physicians.  The patient’s response to and the outcome of the care provided is observed and communicated.

• Provides direct care for patients in the clinic setting to include:
• Vital signs
• Capillary blood glucose monitoring
• Assists licensed personnel with:
• Removal of dressing
• Wound measurements
• Wound debridements, biopsies and cultures
• Application of dressing
• Performs or assists clerical staff in preparation for clinic, including pulling charts and preparation of chart forms and worksheets.
• Assists with wound photography, labeling and filing.
• Assists with office functions as needed, including but not limited to answering phones; typing; filing; data entry; billing; collection; patient registration; and patient accounting systems.
• Routinely reports patient response to care and other clinical data to RNs in a timely fashion.

Planning/Organizing/Initiative - The MA will organize and prioritize work to provide patient care in a safe environment to maximize health in the continuum of care and protect the patient.

• Responds to needs for assistance and service in a timely and professional manner.
• Maintains an active role in orderliness and sanitation of clinic; keeping treatment rooms fully stocked; decontamination/preparation for sterilization of instruments; maintaining equipment clean and functional reporting deviations to management.
• Keeps inventory of supply utilization and orders necessary supplies.
• Actively keeps patient and families informed of status of care / treatments per RN and/or MD.
• Accepts direction from supervising clinical staff adhering to wound care policies and procedures.

Quality of Work - The MA will participate in the care of patients and be accountable for working with a team of providers.

• Follows proper channels of communication, anticipating and consistently handling daily and routine problems and recognizing issues that need referral to manager.
• Takes initiative to make suggestions regarding improvements to work environment and work processes.
• Actively participates in a Quality/Performance Improvement processes as directed by Clinical Manager.
• Protects all patient rights, including confidentiality.
• Demonstrates consistent use of safety-related policies and procedures including OSHA Bloodborne Pathogens Standard, Standard/Universal Precautions, body mechanics, biohazardous waste management, fire and disaster plans.

Dependability/Adaptability/Communications -The MA will demonstrate competence as a direct provider of care and a collaborator with other professionals.

• Keeps current in area of practice; maintains certifications in BCLS, phlebotomy, capillary blood glucose and provides care in a professional manner.