Director of Master Data Management

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

Copeland is a global company focused on the noble causes of Energy Efficiency, Food Quality and Environmental Conservation.  Along with the noble causes we are focused on serving our customers and delivering innovative products.  

We are seeking an experienced Master Data Management (MDM) Program Manager to lead our MDM initiatives. The ideal candidate will be responsible for overseeing the development and implementation of data management strategies to ensure the accuracy, completeness, and consistency of the company’s master data globally.

The Master Data Program Manager will establish and implement a wholistic approach to managing Copeland’s master data, which includes Product, Supplier, and Customer data domains. You will work across multiple collaborators, including business partners, and our development teams, to implement a program that are focused on building enterprise data that is trustworthy and available for analysis to provide competitive insights.

You will lead a team responsible for Master Data Management.  This distributed team will implement a defined process focused on data standards, data quality and enforcing the controls of the company’s most important data.

In addition, the Master Data Program Manager will lead collaborative discussions with leadership on the Data Governance Council.

The Master Data Program Manager shall ensure the pragmatic use of processes, tools, and resources to support the global business.

Reports to the VP of Data and Analytics.

As a Master Data Program Manager, You Will:

• Owns and implements the Master Data Management program.

• Manage the MDM platform, ensuring it meets the evolving needs of the business.

• Manage the global MDM team. 

• Monitor data management trends and technologies to drive continuous improvement.

• Provide leadership and guidance to the MDM team, setting clear goals and expectations.

• Architects Master Data solutions consisting of people, process and technology.

• Must have a detailed understanding of Data Governance 

  • Integrates Data Governance into MDM service.

  • Member of the Data Governance Council 

• Leads core technical teams to control and enhance master data quality and standards.

  • Establishes and meets SLA for MDM requests.

• Establishes a change request process for all master data.

• Establishes data quality metrics for master data.

• Ensures security compliance of master data.

• Works with IT technical teams to architect and implement controls over MDM data.

  • Implements synchronization strategy between hub and spoke data sources.

• Partners with data stewards to implement the standards, policies and guidelines. 

• Recommends project priorities and provides clear visibility.

• Identifies data issues and coordinates with the teams in solving.

• Provides expert consultation on data strategy and initiatives. 

Additional Information

•  Travel – up to 5%

Required Education, Experience & Skills:

• Bachelor’s degree in Information Systems, Business Administration, or related field. 

• Minimum of 7 years of experience in data management, with at least 3 years in a leadership role.

• Proven track record of managing large-scale MDM programs.

• Solid understanding of data governance principles and practices.

• Superb communication and interpersonal skills, with the ability to engage effectively with technical and non-technical collaborators.

• Experience with MDM tools