Associate Director, Project Management Office

SUMMARY

The Associate Director, Project Management Office (PMO) spearheads strategic initiatives to enhance operational efficiency and drive transformative change across Arete. This role strategically integrates Sales, Arete’s Cyber Operations teams, and Internal Technology to optimize processes and achieve key business objectives. The Associate Director, PMO is pivotal in setting evidence-based priorities, fostering innovation, and ensuring continuous improvement in critical areas such as Sales Growth, Scalability, Profitability, and Innovation Initiatives.

ROLES & RESPONSIBILITIES  

• Develops and executes the strategic vision for the PMO department, emphasizing automation and efficiency to manage global events effectively
• Uses Define, Measure, Analyze, Improve, Control (DMAIC) method as well as other tools and processes endorsed by the Project Management Institute (PMI) and in the Project Management Body of Knowledge (PMBOK)® guidance to optimize our process flow across the teams and functions
• Collaborates with cross-functional global teams to execute initiatives aligned with growth, scale, technology, and profitability objectives
• Serves as a systems engineering leader by cultivating talent, building strategic partnerships, identifying innovation opportunities, and operationalizing feedback loops
• Implements seamless integration across clients, services, sales, data, and technology to streamline operations and enhance organizational agility
• Executes change management efforts aligned with the organizational model, conducting thorough testing and post-mortem analyses to optimize performance outcomes
• Prioritizes and addresses workforce management challenges and opportunities using advanced methodologies such as Kaizen, Six Sigma, and lean engineering principles
• Facilitates daily scrum calls and ensures effective communication and coordination between the Center of Excellence (COE), US offices, and scheduling teams
• Applies data-driven insights to make strategic recommendations and implement iterative improvements, beginning with segmented approaches before scaling system-wide enhancements
• Manages people; interviews, hires, and trains team members; sets clear job expectations and effectively communicates roles and responsibilities to team; and plans, assigns, and directs work
• Monitors team performance, offers guidance and feedback as needed to ensure they excel in their roles and contributes to the overall team's success
• Drives the recruitment, retention, and professional development of high caliber employees
• Builds a winning culture where the best people want to work and succeed together
• May perform other duties as assigned by management

SKILLS AND KNOWLEDGE  

• Ability to provide visionary leadership and inspire teams to achieve strategic objectives and continuous improvement goals
• Strategic thinker with an analytical mindset and the ability to translate data into actionable insights
• Experience in managing complex projects and leading transformational change within large organizations
• Strong communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders
• Organizational skills and attention to detail, with the ability to manage multiple priorities in a dynamic environment
• Demonstrated success in driving efficiency gains through automation and operational excellence initiatives

JOB REQUIREMENTS

• Bachelor’s degree in business administration, engineering, or related field and 10+ years of experience in a PMO or equivalent leadership role within a complex organizational environment or master’s degree and 8+ years related experience or Doctorate and 6+ years related experience
• PMP Certification, preferred
• Proficiency in implementing methodologies such as Kaizen, Six Sigma, and lean engineering principles to enhance operational efficiency and effectiveness
• Proficiency in systems engineering, operational improvement, and change management methodologies

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. 

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DE