Marketing Operations Manager

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

We're looking for a Marketing Operations Manager to architect and scale our marketing technology ecosystem, empowering our teams to deliver personalized campaigns to millions of users. As the technical backbone of our Product-Led Growth and Marketing (PLGTM) team, you'll shape how ClickUp leverages customer data to create meaningful connections at scale. The ideal candidate excels at building resilient infrastructure, developing internal tooling, documentation, and creative thinking that activates the full capability of our data and tooling stack.   The Role

• Design and implement robust marketing automation systems that handle high-volume, personalized campaigns.
• Orchestrate the integration of customer data across our marketing technology stack.
• Lead the technical strategy for email and in-app marketing initiatives.
• Create internal tooling that allows teams to streamline and automate manual process.
• Develop documentation and processes that enable marketing teams to execute campaigns efficiently.
• Partner with Lifecycle, Campaign, Product, Customer Experience, and Sales teams to optimize marketing operations.

  Qualifications

• 3+ years of marketing operations experience, ideally in tech, SaaS, b2b, or direct-to-consumer brand with proven expertise in marketing operations, particularly in email and in-app marketing.
• Experience with various tools and systems such as Marketing (ex: Iterable, Chameleon, Marketo), Data (ex: Segment, Snowflake, Salesforce, Hex, Census), and Automation Systems (ex: Retool, Mulesoft, Zapier).
• Hands-on experience with APIs, webhooks, SQL, and scripting languages (ex: Python) to integrate systems.
• Track record of implementing marketing automation systems that drive results.
• Excellence in technical documentation and process design.

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Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location,  interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Sabbatical program
• Enhanced employee assistance program
• Employee wellness stipend
• Professional development stipend

USA Salary Range (OTE)$110,000—$140,000 USD

 

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the