Senior Principal Consultant – Technical Business Analyst (Integration with MuleSoft/ EDI)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

 Inviting applications for the role of Senior Principal Consultant – Technical Business Analyst (Integration with MuleSoft/ EDI) 

Summary: 

We are seeking a highly skilled and experienced MuleSoft/integration Business Analyst to join our team. The ideal candidate will have a strong background in MuleSoft and EDI technologies or similar integration technologies, as well as a deep understanding of business processes and requirements. The MuleSoft Business Analyst will be responsible for analyzing and documenting business processes, identifying areas for improvement, and designing and defining solutions using MuleSoft /Integration tool with EDI focus. This is a critical role that will play a key part in driving our organization's success and growth. 

Responsibilities: 

• Analyze and document current business processes and identify areas for improvement. 

• Analyzes business needs and designs business process flows in collaboration with the stakeholders, participating in areas such as, but not limited to documentation of business process diagrams, flowcharts, functional specifications, use cases, and user stories, BRD’s 

• Collaborate with cross-functional teams to ensure seamless integration of MuleSoft and EDI solutions. 

• Act as the liaison between the Customer business units and the IT support staff responsible for coordination of activities with SMEs, Business , Program Mgmt and IT teams. 

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