Jobs and Careers
WO

Field Service Engineer

WorldLink US
United Statesfull_timeVerifiedPosted 19 Dec 2024

About the role

TITLE: Field Service Engineer

POSITION TYPE: Full Time (Direct-Hire)

LOCATION: Dallas, TX



 
Job Description:

We are looking for a Field Service Engineer who will be responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area.

Role and Responsibilities:
  • Render technical on-site and phone assistance to customers.
  • Perform general and preventive maintenance on Uninterruptible Power Supply systems.
  • Respond to emergency calls at customer’s request.
  • Strive to provide all customers with a 'first time fix' for their equipment.
  • Provide accurate and timely communication to internal and external customers.
  • Keep current on Safety Field Change Notices and Service Tips.
  • Provide accurate and timely reporting of expense reports, Field Service Reports etc.
Qualifications/Requirements:
  • 5+ years’ experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment.
  • Technical Degree in Electronics or Military Electronics Training a plus.
  • Previous military experience and training a plus.
  • Working knowledge of OHM's law and electronic theory.
  • Prior field service experience required.
  • 3 phase/480v experience required.
  • Familiarity with electrical/electronic test equipment and fundamentals.
  • Ability to read and interpret electrical line diagrams and blueprints.
  • Ability to evaluate the operating conditions of equipment.
  • UPS OEM factory training or experience in Liebert (Vertiv) / Emerson , APC / MGE , or Eaton / Powerware , Toshiba, Mitsubishi a plus.
  • Standard computer skills including MS Outlook, Word, and Excel.
  • Mechanical aptitude.
  • Clear, concise, written and verbal communication skills.
  • Ability to interact comfortably with all levels of internal and external customers.
  • Must have the ability and self-motivation to manage one's own schedule.
  • Open to regional travel.

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

WorldLink US

View company profile →