Inside Sales Representative

Founded in 2014 by two successful entrepreneurs, UPG Enterprises, LLC is a high growth, privately held operator of world-class diversified industrial businesses. Our family of companies has been built from more than 15 acquisitions in the metals, manufacturing, distribution, and logistics segments.  Approaching $1.5B in annual revenue, the UPG portfolio of companies operates more than 3 million square feet of manufacturing space, a fleet of 200+ trucks, and over 21 production facilities across the U.S., Canada, and Mexico. We take a long-term approach to business and pride ourselves on having a lasting foundation built upon a strong culture, mutual respect, excellent teams, and an innovative entrepreneurial spirit.

UPG Electrical is looking for an Inside Sales Representative to join our dynamic team. This role will assist the sales team in driving sales around existing business and will assist in lead generation around new business. The right candidate is a sales-minded individual who is a quick learner, self–motivated, thorough researcher and possesses an eagerness to learn about sales.

Primary Duties and Responsibilities

• Main point of contact for defined customer accounts
• Receive and process customer orders in the ERP
• Oversee and ensure successful fulfillment of orders, working closely with operations
• Monitor inventory levels and reserve inventory as needed for customers
• Send order acknowledgment and order updates to customers
• Monitor shipments to ensure on time delivery and communicate changes or delays to the customer, operations, and sales.
• Manage customer claims up to and including claims resolution
• Maintain product knowledge and understanding of customer needs and requirements.
• Attend daily production review meetings
• Perform other related duties as required or assigned.

Position Requirements

• Bachelor's degree preferred
• 1-2 years of relevant experience
• Familiarity with Steel Industry, preferred
• Strong capability to prioritize tasks and stay organized
• Excellent verbal and written communication skills
• Comfortable in a fast-paced work environment
• Previous experience using ERP/CRM software, MIS preferred
• Proficient in MS office, including MS Excel

Diversity & Inclusion Statement 

UPG Enterprises LLC and its Affiliates is an equal opportunity employer committed to a diverse and inclusive workforce.