The Opportunity

The Program Director is responsible for statewide program strategy, implementation, data, and analysis and continuously develops, implements, and improves processes and systems that ensure that clinics across the state have the support they need to operate high-quality programs with strong fidelity to the Reach Out and Read model. The Program Director manages the technical assistance and supportive services provided to Reach Out and Read clinics across Wisconsin. This position supervises program staff with a targeted focus on ensuring that the Reach Out and Read intervention is implemented to achieve impact with the families and children we serve.

Reporting to the Executive Director, the Program Director works closely to develop strategy, set goals, and evaluate progress and efficacy, as well as develop staffing models and recruit staff over time. Currently, about 304 participating sites touch the lives of 146,300 children and their families in 60 counties each year – or one in three of all infants, toddlers, and preschoolers in the state. As an evidence-based, highly scalable program, Reach Out and Read has the potential to significantly influence child and family outcomes in Wisconsin.

Your Key Responsibilities Will Include:

Program Support, Operations, and Quality (30%):

• Lead all program support activities to ensure effective technical assistance and professional development services are delivered to participating clinics statewide.

• Continuously evaluate and improve systems and processes to optimize efficiency.

• Develop a health system “point person” for clinics with three or more Reach Out and Read participants, overseeing Program Specialists' annual review meetings to enhance engagement.

• Implement continuous quality improvement systems to ensure high-quality programs and engage medical providers effectively.

• Lead strategic goal setting for the program, aligning with the organization's long-term vision. Provide program-focused expertise in senior leadership team discussions and contribute to organizational development efforts.

• Create and implement annual program goals, ensuring alignment with broader organizational strategies.

• Develop and manage an annual program site visit plan, ensuring frequency of visits based on program needs and quality ratings.

• Oversee new program growth strategies, applying an equity lens and aligning with organizational goals.

• Supervise training and development for new programs, medical providers, and support staff. Ensure existing programs offer ongoing professional development opportunities.

• Create resources, handouts, and training materials for program implementation and quality improvement.

• Supervise program staff, overseeing recruitment, hiring, training, day-to-day supervision, and performance evaluation. Assess staffing models and provide recommendations to the Executive Director.

• Serve as a national programmatic leader, representing Wisconsin on national task forces and contributing to program development.

Team Leadership (30%):

• Represent the program team in senior leadership discussions, providing strategic input to help shape the organization's goals and decisions.

• Lead, mentor, and supervise the Wisconsin Program Team, fostering a collaborative culture and guiding staff to achieve program goals.

• Oversee recruitment, hiring, training, retention, and performance evaluations of team members. Provide feedback and coaching to drive individual and team development.

• Regularly assess team structure and provide recommendations for staffing changes to the Executive Director.

• Ensure program staff are well-supported to maintain performance and professional growth.

Program Data, Analysis, and Reporting (20%):

• Develop and maintain programmatic tools and systems to measure progress, impact, and annual goals.

• Lead data analysis to assess training needs and present data for reporting, planning, fundraising, and communications.

• Oversee the submission of biannu