Clinical Operating Director, Behavioral Health
PM Pediatric CareAbout the role
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We're committed to bringing passion and customer focus to the business.
Summary
**Active clinical license (LCSW, or PhD/PsyD) with board-approved supervisor designation in your state of practice and Medicaid enrollment in the state (s) of practice****This is a hybrid role and must travel to our MH sites in Forest Hills, North Babylon, Mamaroneck, Seldon, Riverdale, Syosset, Bensonhurst, Commack, Rockville Centre**
Lead a state-based mental health practice serving thousands of children and adolescents. Own clinical operations, drive utilization, and build a high-performing team of therapists and psychiatrists while maintaining your clinical roots.
As a Clinical Operating Director, you will own the day-to-day clinical operations for a state-based mental health pod serving thousands of patients annually. You'll drive utilization, patient access, intake workflows, and operational performance while maintaining your clinical credibility as a licensed supervisor and mentor to your team.
This is a hands-on role for a senior clinician who wants to scale impact beyond the therapy room without abandoning clinical practice or supervision.
This role reports to VP – Behavioral Health.
Description
Responsibilities
Clinical Operations & Team Leadership
Lead a state-based pod of 30–50 clinical FTEs (therapists, psychiatrists, psychiatric NPs)
Provide board-approved clinical supervision to pre-licensed and newly licensed clinicians per state requirements
Coach and develop therapists and psychiatrists; build a culture of clinical excellence, peer learning, and evidence-based practice
Hire, onboard, train, mentor staff therapists
Monitor clinical outcomes, functional assessments and drive continuous improvement
Utilization, Access & Adherence to clinical protocols
Own provider utilization and scheduling efficiency—drive billable time to 75–90% while protecting clinician wellbeing
Oversee patient intake, triage, and therapist-patient matching to optimize clinical fit and reduce no-shows
Manage referral flow from PM Pediatrics urgent care, pediatricians, schools, and third-party platforms
Drive visit volume growth and revenue per FTE targets while maintaining clinical quality
Work with mental health leadership team to develop and implement innovate programs across the service line
Why This Role is Compelling
Scale & Impact
Lead a pod—exponentially greater impact than individual clinical practice
Build a high-performing team of 30–50 clinicians delivering evidence-based care to children and families in high-need markets
Help PM Pediatrics scale nationally over the next 24 months
Clinical + Operational Leadership
This is not a "clinical operations coordinator" role. You'll own P&L contribution, utilization targets, and revenue growth while maintaining clinical credibility and supervision responsibilities.
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