Regional Sales Manager

Position Summary:
The Regional Sales Manager is responsible for expanding Coperion’s market share related to service products within the specified regions/accounts. Success will be measured through customer satisfaction and achievement of predefined sales targets. This role plays a key part in strengthening customer relationships, identifying new sales opportunities, and ensuring the company’s service offerings meet evolving customer needs.

***Must be able/willing to travel frequently within the US 30%+***

Work You’ll Do:

Sales:

• Meet and exceed annual sales and margin targets for assigned regions and accounts.

• Develop strategic plans to maximize sales of service products, including spare parts, upgrades, long-term maintenance, field service, process consulting, refurbishment, and modernization.

• Collaborate closely with customers to identify their needs, prepare and review quotations, and follow up according to departmental guidelines.

• Monitor the status of all open sales orders, ensuring timely delivery and customer satisfaction.

• Maintain regular communication with accounts, managing field service issues, upgrades, and expansion opportunities.

• Work with the team to improve the quality of standard service quotations and corresponding communications.

• Monitor market activity, customer feedback, and competitor activity—documenting insights to inform strategic actions.

• Develop and execute strategies to regain lost market share in assigned accounts.

Service:

• Coordinate with sales, engineering, process, and field service teams to align solutions with customer needs, providing a consistent point of contact.

• Assume responsibility for each piece of equipment within your assigned area, ensuring ongoing support and optimal performance.

• Maintain accurate data regarding the status of all equipment at customer locations.

• Continuously work to improve the overall service level and customer experience for assigned accounts.

• Travel approximately 30% or as needed to visit customers, support installations, and conduct service activities.

Team:

• You will be a key member of the Performance Materials Business Unit at Coperion. Collaborating closely with cross-functional teams including sales, service, engineering, and production, your role will drive customer satisfaction, strengthen market positioning, and foster long-term relationships that support Coperion’s global process solutions.

Basic Qualifications:

• College degree (Associate or Bachelor’s).

• 5+ years of experience in engineering, service, or sales within related industrial equipment or process industries.

• Ability to interpret engineering reports, technical documentation, and operating manuals.

• Skilled in developing clear, concise correspondence—including service agreements, proposals, and technical studies.

• Proficiency with Microsoft Word, Excel, and PowerPoint.

• Familiarity with SAP, QAD, or similar ERP systems is a plus.

• Strong problem-solving and data analysis capabilities.

• Ability to work independently, develop customer relationships, and perform market research.

Preferred Qualifications:

• Mechanical or Chemical Engineering degree preferred.

• Proven experience in industrial or process equipment sales, service, or engineering support.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to manage multiple accounts and prioritize effectively.

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Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, inc