Product Management Manager - Bank
USAAAbout the role
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Product Management Manager-Bank, you will formulate product, pricing, and sales strategy recommendations based on analysis of profitability, competitiveness, and sales performance for the product life cycle. Compiles, analyzes, and interprets data to make strategic and tactical recommendations or decisions pertaining to sales and product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.
Within the Everyday Banking Deepening & Retention team, this role focuses on Program Operations & Governance — keeping leadership routines running, ensuring initiative tracking and accountability, and producing executive-ready reporting across the D&R portfolio. You will be the connective tissue between strategy and execution, enabling the POD to operate with speed, rigor, and visibility.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Contributes to the development of the product vision, strategy, and roadmap aligned to Bank priorities and member needs.
Interprets performance results to inform product or sales forecast and planning.
Acts as product SME on features and services and collaborates with business partners to provide recommendations.
Analyzes and evaluates product performance to recommend product enhancements and leads efforts to expand or change existing product features.
Partners with operations, phone, and digital teams to provide training and education on products and services, including new offerings and enhancements to existing features.
Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products.
Provides support in developing, editing, and distributing product communications.
Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and
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