Director, Financial Operations

What We Do:Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.  Who We Are: We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.  
Position Overview:The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence.

What You'll Be Working On (Duties Include but Not Limited to):

• Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue)
• Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition.
• Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement.
• Drive Process Improvement and Financial Automation
• Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors.
• Identify and implement best practices to improve workflow efficiency and scalability across transactional functions.
• Manage and Enhance Financial Systems and Reporting
• Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow.
• Ensure accurate data capture and financial integration across systems to support month-end close and audits.
• Lead and Develop and train the Financial Operations Team
• Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways.
• Foster a culture of collaboration, ownership, and continuous improvement within the team.
• Collaborate Across Functions to Align Financial Process
• Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities.
• Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planning

What You Bring (Knowledge, Skills, and Abilities):

• Financial Operations Expertise
• Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles.
• Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols.
• Operational Systems and Automation
• Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments.
• Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth.
• Cash Flow and Working Capital Management
• Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections.
• Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations.
• Leadership and People Management
• Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth.
• Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency.
• Cross-Functional Collaboration
• Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligation