Senior Manager, Strategic Accounts - Europe

<h4><span><span><b>Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!</b></span></span></h4> <h4><span><span><b>Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.</b></span></span></h4> <p><span><span><b>Position overview:</b></span></span></p> <p><span><span>The Senior Global Key Account Manager drives volume, price and value across the full customer portfolio for specific Global customer/s, and develops new sales opportunities in order to grow sales revenues and contribute to margin and profitability increase. This is a critical position responsible for 25% of the business of the region and handling extra complexity given the global set up of one of the key clients.</span></span></p> <p> </p> <p><span><span><b>Key responsibilities include:</b></span></span></p> <ul> <li><span><span>Develops a deep understanding of customers' business in Europe, markets, brands' portfolio and strategy, needs and expectations and Ball's competitive position. </span></span></li> <li><span><span>Achieves or exceeds sales targets in Europe, as per identified sales strategy and budget directives </span></span></li> <li><span><span>Owns day-to-day business management (forecast, orders, payments etc) and customer relationship. Ensures quick resolution of issues to improve effectiveness and customer satisfaction. Escalates as needed.</span></span></li> <li><span><span>Supports Director GKA in the development of the global strategy and the development and execution of the joint business plans. </span></span></li> <li><span><span>Owns forecasting and reporting. Provides guidance to production planning through analysis of forecast data for her/his accounts. Communicates variances to plan (assumptions, pricing, volumes) and shifts in strategy appropriately, in alignment with the Director GKA</span></span></li> <li><span><span>Coordinates and communicates with various departments, included but not limited to Sales, Manufacturing, Marketing, Customer Service, etc. in order to support customer first objectives. Gather &amp; communicate market intelligence. </span></span></li> <li><span><span>Detects opportunities and promotes Ball's capabilities to grow the business through innovation, sustainability, expanded portfolio </span></span></li> <li><span><span>Supports pricing strategy. Identifies opportunities to improve margin.</span></span></li> </ul> <p> </p> <p><span><span><b>What are we looking for?</b></span></span></p> <ul> <li><span><span>Minimum of 5 years’ experience in key account management, with </span></span><span><span>3 years’ experience in the Packaging industry</span></span></li> <li><span><span>Demonstrated skill in sales and day-to-day negotiation</span></span></li> <li><span><span>Experience of account planning and complexity management</span></span></li> <li><span><span>Customer focus, influencing, problem solving, conflict management and analytical skills.</span></span></li> <li><span><span>Successfully developing customer relationships (interpersonal and communication skills)</span></span></li> <li><span><span>Teamwork, abiity to prioritise and attention to detail</span></span></li> <li><span><span>Working knowledge of industry and products</span></span></li> <li><span><span>Fluent in both written and spoken English</span></span></li> </ul> <p><span><span><b>Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation</b>.</span></span><br/> <span><span>When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.</span></span><br/> <span><span>Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.</span></span></p> <p><br/> <span><span>Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.</span></span><br/>  </p> <p><span><span>No agencies please.</span></span></p>