Security Assistant Shift Manager - Borgata

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Security Assistant Shift Manager, you will be at the forefront of creating a safe and welcoming environment for both guests and employees while leading a dynamic team during your shift! Your role involves ensuring efficient operations and upholding high standards of performance, all while making a positive impact on the casino experience. If you’re ready for an exciting opportunity that requires flexibility and strong leadership skills, we want you to join our team!

THE DAY-TO-DAY:

• Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage

• Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures

• Act as a liaison with the appropriate outside agencies during security incidents

• Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary

• Monitor and support security-related processing

• Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern

• Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent

• 2+ Years of Prior Relevant Experience in Direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity

• Exceptional customer service skills

• Extensive experience in verbal and written investigative reporting

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10103

Pay Range:

The pay range for this role is:

$44,141.68 - $60,529.70

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!