We are global, we are impacting the lives of millions every day, we are making a difference!  

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.   

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.  

Job Description

The Quality & Technical Manager is the quality advocate for the plant, providing leadership in improving, monitoring and maintaining quality systems and programs, and supporting processes to ensure compliance to regulatory requirements for the industries we serve. Key drivers are assuring compliance to specifications on incoming materials, in-process conditions and finished products. Assures the ongoing reduction of quality attribute variation utilizing Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers.  Serves as the point of contact with customers when product quality exceptions occur.  Develops, implements and supports the plant’s Quality Systems and Process Improvement projects to enable and assure production of a high quality product at a value that meets or exceeds our customer’s requirements.

WHAT YOU GET TO DO                                                                           

• Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment.
• Provide hands-on (roll up your sleeves) management of the elements of the Quality Management System. These include quality action plans, validations, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment. Ensure training is conducted for quality management system elements.
• Ensure plant systems are tied into corporate standards via reviews and audits
• Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third party & customer audits.
• Ensure that quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO13485, GMP 21CFR part 820, FDA, Medical, Pharma etc.) applicable to industry.
• Conducts advanced statistical analysis and process capabilities for process and product quality.
• Independently manages customer interactions as it relates to product or service quality
• Identify, define and promote awareness of customer requirements for the plant.
• Manages and trains the activities of the Quality Team including the lab/quality technicians.
• Performs all elements of supervision over direct reports – performance reviews, hiring, salary administration, training, recognition, discipline, etc.
• Directs activities and priorities of Process Engineers, and the Quality Department.
• Identifies, develops and implements plans for cost reduction, waste reduction, increased through and general process improvement.
• Ensures compliance and monitors resources for the maintenance and continuous improvement of the plant Product Quality Safety systems.
• Assists in Product Development by applying working knowledge of manufact