Quality Manager
NestléAbout the role
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
Position Summary:
Under the guidance of the Plant Manager, the Quality Manager, also known as the Quality Assurance (QA) Manager, is responsible for ensuring compliance with quality systems, manufacturing processes, and associated records in accordance with The Nestlé Health Science Standard Operating Procedures (SOPs) and Good Manufacturing Practices (cGMPs) in effect at their manufacturing site, thereby assuring the quality and quantity of the products produced.
The Quality Manager is also responsible for managing direct reports within the Quality Assurance group.
Key Responsibilities:
• Ensure that factory sanitation programs are effectively implemented, validated, and maintained to ensure that all products are manufactured in a sanitary and wholesome environment. This includes assessment of the sanitation and hygiene of the facility environment (internal/external) as well as the processing and supporting equipment. Ensure that validated sanitation standard operating procedures (SSOP’s) are in place for all sanitation and cross contact (including allergen) management needs. Ensure that effective/efficient cleaning frequency is managed through a master sanitation schedule (MSS). Coordinate activities with sanitation manager and operations required to ensure the consistent use of the program procedures. Ensure that this cleaning program complies with Nestlé internal policies and procedures, as well as with any regulatory (federal, state, local) requirements. Be the primary contact with 3rd-party sanitation partner and ensure that joint factory specific objectives are established and achieved.
• Manages the factory integrated pest management (IPM) program and ensures that it has been implemented and maintained effectively to support a pest-free environment. The factory hygienist must be knowledgeable and trained in IPM principles. As manager of this program, the hygienist will be the primary contact with the 3rd-party pest control partner and ensure that joint factory specific objectives are established and achieved.
• Actively involved in hygienic design and zoning review processes at the factory for existing and new process equipment as well as the facility structure, including early management of design and capital review process. Provides leadership/direction in hygienic design.
• Administers and manages the factory sanitation, GMP, pathogen monitoring and other related hygiene inspection programs. This includes the management and communication of a formalized corrective action process to drive continuous improvement. Also, acts as the chemical vendor liaison for the factory and coordinates the vendor visits and needed support.
• Coordinates hygiene training and development of employees for all factory hygiene programs (areas include sanitation, GMP, IPM, allergens, and hygienic engineering). Promotes quality and hygiene awareness throughout the factory through participation in communication meetings. Active participant in Quality training for the factory and contractors.
• Manages the factory pathogen monitoring program, ensuring proper implementation according to relevant business and process Standard. Duties may include data evaluation, trending, communication and root cause/corrective action management.
• Active member of the factory Hazard Analysis and Critical Control Point (HACCP) / Food Safety Team. Duties include supporting pre-r
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