Senior Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:
This role would be developing and managing a suite of products that will enable internal users to onboard data centric applications to Google Cloud Platform. You will be actively engaged cross-functionally with multiple parties such as Design, Engineering, Marketing, PMO, Risk and Finance to ensure that the best experiences are being built. You will need to collaborate and inspire teams so that they can share the same passion about transforming Data platforms and drive customer impact.

Meet our team:
The Data Platform Services team, we’re building a suite of products and services that empower teams to make smart decisions and transform our customers’ financial lives across the world. Our vision is to build a comprehensive scalable solution that uses state of art technology to solve data needs for PayPal. Data Management teams manage rich solutions like Data Quality platforms, Experimentation, Data Discovery and Data Lifecycle Management to name a few.

Job Description:

Your day to day:

• Inspire, collaborate and communicate across all levels of the organization with your product vision and customer passion 

• Develop and manage the product roadmaps to provide consistent execution of the product lifecycle while evaluating the progress and ensuring resolution of customer problems in other domains 

• Ability to transform customer/consumer data and best practices to drive conversations and decisions 

• Identify and drive opportunities for improvement and growth based on customer experience and feedback to ensure the highest quality experience 

• Defining, analyzing, and managing the performance metrics to understand the product’s success and health 

• Defining the product and customer experience with high quality requirements and user stories 

What you need to bring:

• 7+ years of Product Management experience with a BA/BS (a technical degree is not required, but being comfortable in critical technology discussions is a must) 
• Passion and empathy for the customer to understand the needs and experiences in our platforms 
• Ability to drive work to completion through a strong sense of execution and work ethic 
• Demonstrated success in creating innovative products with user experience in mind