Software Engineer - Vehicle Service Engineering

Job Description

The Role 

In CCA (Customer Care & Aftersales) Vehicle Service Engineering, we write the software that enables vehicle service and repair for both our dealer and aftermarket networks.  Our applications enable customers to schedule service appointments via their browser or mobile device and receive timely updates on service completion.  We also enable our CCA business to author vehicle diagnostic and repair procedures as well as provide vehicle-connected technician tools that analyze vehicle health and perform on-vehicle software upgrades. 

We are seeking an experienced full stack Software Engineer to join our team in building web and mobile products that directly impact our customers, dealers and the 100,000+ global vehicle technicians that keep GM owners safe and GM vehicles revving.   

In this role, you will be responsible for designing, developing, and implementing end-to-end web and mobile applications, from conception to deployment.  You'll be a mentor, guide, and a partner, helping you and your fellow engineers grow while ensuring the reliability and efficiency of our CCA Vehicle Service Engineering systems.   

What You’ll Do  

• Design and develop scalable web and /or mobile applications using modern front-end and back-end technologies and cloud infrastructure.
• Write clean, efficient, unit-tested and well-documented code for both client-side and server-side components. 
• Integrate automated testing and continuous deployment through robust CI/CD pipelines. 
• Actively identify and remediate software issues, including code quality, design inconsistencies, and security vulnerabilities. 
• Lead by example, modeling GM leadership behaviors and contributing to a winning team culture. 
• Translate business questions into data-driven solutions using your problem-solving and innovation skills.

Your Skills & Abilities (Required Qualifications)  

• Bachelor’s degree in computer science or a related field, or equivalent professional experience.
• 4+ years of experience in full stack application development.
  Microservice development preferred. 
• Strong Proficiency in Java and SQL (Oracle or Postgres) required. 
• Proficiency in React or React Native & mobile application development experience is highly valued. 
• Expertise in implementing and optimizing containerized applications on public cloud platforms (Azure, AWS, Google Cloud). 
• Experience leveraging observability tools (DataDog, Azure App Insights, Prometheus + Grafana). 
• Ability to assess RUM / application telemetry to drive software optimization and resiliency improvements. 
• Experience configuring and optimizing build pipelines, CI/CD automation with GitHub Actions, and deployment workflows.
• Ability to document and diagram technical designs for collaboration and knowledge sharing; experience with Confluence and Lucid for organizing technical documentation. 
• Experience with Databricks or other cloud-based data platforms is preferred. 
• Strong understanding of software quality and automated testing practices.
• Proven ability to maintain and debug live software applications in production environments.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Typescript experience.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focu