DIRECTOR OF STUDENT SERVICES

✨ This is more than an operations role. It's an opportunity to influence culture, mentor future leaders, and ensure every youth receives the highest quality of care.  If you're a collaborative leader who thrives on building high-performing teams and creating meaningful outcomes, we'd love to meet you. ✨ 

 

What You'll Do 

As the Director of Student Services, you'll provide strategic leadership for one of the most important departments within our organization, ensuring every youth receives exceptional care from admission through successful transition. 

You'll lead the vision, operations, and performance of Student Services while inspiring multidisciplinary teams to deliver outstanding outcomes. 

In this role, you will: 

• Provide leadership for Student Services, including Case Management, Education, Behavioral Health, Transitioning, and Volunteer/Intern programs  
• Build, mentor, coach, and develop high-performing leaders and staff while cultivating a culture of excellence, accountability, and continuous improvement. 
• Ensure compliance with licensing standards, accreditation requirements, agency policies, and regulatory expectations. 
• Manage departmental staffing plans, operational resources, and performance metrics. 
• Partner with placing agencies, licensing representatives, community stakeholders, and families to ensure exceptional service and successful student outcomes. 

What You'll Bring 

We're searching for a leader who combines operational excellence with compassion and understands that great leadership begins with serving others. 

Required Qualifications 

• Master's degree  

• Minimum five years of leadership experience in residential treatment, juvenile justice, behavioral health, education, or human services 

• Experience managing multidisciplinary teams and complex operations 

• Strong understanding of evidence-based programming, student services, and regulatory compliance 

• Valid driver's license with an acceptable driving record 

• Preferred Experience 

• Residential treatment or juvenile justice leadership 

• Behavioral health or clinical program oversight 

• Licensing, accreditation, and quality assurance 

• Organizational development and staff coaching 

 

The Ideal Candidate 

You're the type of leader who... 

• Builds strong teams through mentorship rather than micromanagement. 
• Inspires others to pursue excellence. 
• Remains calm, thoughtful, and decisive during challenging situations. 
• Sees the person behind the behavior. 
• Balances operational accountability with genuine compassion. 
• Believes culture is created through leadership by example. 

 

Why You'll Love Working Here 

At Safe Passage, leadership means making a difference every single day. 

You'll join an organization where your ideas are valued, your leadership is trusted, and your work directly impacts the lives of young people, families, and communities. 

Here, you'll enjoy: 

• A meaningful career with purpose 

• The opportunity to shape organizational culture and student outcomes 

• Collaboration with passionate, mission-driven professionals