Sr. Director / AVP of Sales

The Sr. Director / AVP of Sales at GuideStar Eldercare (GSE) is the driver of the region’s business development activity and success.  Reach monthly goals established by company leadership. Will stay informed with industry/competitor changes and gain expertise in GSE services. Must have demonstrated success in consultative sales and client relationship development with a high attention to detail regarding communication, presentations and territory management and tracking. Proven experience in developing growth/sales plans. Ability to think strategically and understand clients’ needs and effectively close contracts. Must be driven, high energy, and have a passion for GSE mission.

Responsibilities

• The Sr. Director / AVP of Sales agrees to work as reasonably scheduled by GSE.
• Prepare monthly, and as needed, reports with data regarding sales metrics, and mission-related objectives.
• Develop plans and strategies for developing business and achieving company sales goals.
• Create a culture of success and ongoing business and goal achievement.
• Manage customer expectations and contribute to a high level of customer satisfaction.
• Perform sales processes that drive and meet desired sales outcomes and identify improvements where and when required.
• Provide detailed and accurate sales forecasting.
• Compile information and data related to customer and prospect interactions.
• Monitor customer, market, and competitor activity and provide feedback to company leadership team and other company functions.
• Manage key customer relationships and participate in closing strategic opportunities.
• Travel for in-person meetings with customers and partners to develop key partnerships is a requirement of the position.
• Must have reliable transportation. (Fleet car will be provided after 90 days)
• Services provided by the Regional Director of Sales shall be performed in the field.  Travel by car will be required weekly, of which overnight stays may be approximately 0-10% of the time.

Experience

• Bachelor’s degree required
• 7+ Years of experience (required/preferred)
• Healthcare industry experience required, long term care and/or behavioral health preferred
• Successful, proven sales experience and results:
• Develop and implement annual and quarterly strategic sales plan for region to meet established goals
• Building and growing a sales channel as well as building and managing a territory
• Monitoring and evaluating progress against goals and sales plan, in addition to aligning and changing behavior with performance expectations.
• Regularly scheduled meetings/presentations to target accounts
• Closing multiple sales/contracts to meet requirements by managing relationships and closing strategic opportunities at both facility and corporate level.
• Utilizing a sales reports/CRM to manage targets, sales tasks, pipeline, and closing data
• Providing status reports with market and customer feedback to Supervisor and Executive team
• Demonstrated ability in all aspects of business development including but not limited to lead generation, prospect management, excellent presentation skills, goal oriented, persuasive, closing acumen, collaborative
• Able to pass background testing, including motor vehicle record review and drug screening.
• Valid driver’s license
• Active auto insurance policy
• Must have reliable transportation. Eligible for corporate car upon 90-day evaluation based on performance

All GuideStar employees must be vaccinated against COVID-19 and flu. GuideStar follows all applicable laws; contact humanresources@guidestareldercare.com for more information.
WHAT MAKES US GREAT GuideStar Eldercare is the national leader in neurobehavioral long-term care services, providing expert neuropsychiatric and dementia care services to nursing homes and memory care facilities. GuideStar Eldercare's mission is to enhance the quality of life for patients by easing their suffering while actively promoting their safety, functionality, and dignity.
We believe in bringing the highest level of clinical care to the long-term care population. GuideStar is led by CEO and Founder Dr. Steven L. Posar, alongside our clinical team of expert physicians, psychiatrists, gerontologists, neurologists, and psychologists, who work with our clinical staff to find the best possible outcomes for our shared patients. Our neurologically based model ensures proper diagnosis and treatment, which improves care outcomes for patients with dementia, neurocognitive impairments, and/or psychiatric conditions.
GuideStar is dedicated to rigorous clinical care protocols and exceptional documentation and communication, based