Lead Cook- Hotel Ulysses

About ASH People LLC

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.   

Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences – whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore’s rich history and vibrant community by way of the landmark Latrobe building feels only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore’s artistic tradition–and its contemporary evolution. 

About the role

Our ideal candidate

For the Lead Cook position at Hotel Ulysses is a highly skilled culinary professional with a passion for high-quality ingredients and exceptional dining experiences. They thrive in a fast-paced kitchen environment, demonstrate strong leadership and teamwork, and have a keen eye for detail in food preparation. This individual is dedicated to maintaining high operational standards, collaborating with the kitchen leadership team, and contributing creatively to menu execution.

What you'll do

• Prepare and execute high-quality dishes in accordance with Hotel Ulysses’ culinary standards.
• Assist in managing kitchen operations, including food prep, cooking, and plating.
• Ensure consistency, quality, and proper presentation of all dishes.
• Maintain a clean and organized work environment in accordance with health and safety regulations.
• Monitor inventory levels and assist with ordering and receiving ingredients.
• Work collaboratively with the team to ensure seamless service, particularly during high-volume periods.
• Adapt to various service styles, including à la carte, catering, and banquet functions.
• Assist in training and mentoring junior kitchen staff as needed.

    •    Passion for hospitality and commitment to delivering excellent food and service.

Operational Leadership:

• Assist F&B Manager with oversee daily operations in the BOH for the ASH Bar and banquets
• Execute and maintain standard operating procedures (SOPs) to ensure a consistent and high-quality guest experience.
• Support the team with strength, optimism, and a no task too small mentality, always inspiring the work ethic that makes our offerings unique, even if it means stepping in for team members when necessary because of an absence or extra volume
• Ensure checklists are completed each shift

Guest Satisfaction:

• Monitor guest feedback and resolve issues promptly to maintain a high level of satisfaction when needed
• Ensure food is prepared and executed to ASH standards 

Team Leadership & Training:

• Assist F&B manager with training and coaching new hires Recruit, train, ensuring they are knowledgeable and capable of delivering outstanding guest satisfaction and operational excellence
• Assist F&B manager with monitoring staff performance and providing feedback
• Attend all staff meetings and 1:1 with F&B manager
• Thoughtfully participate in ASH trainings to observe and enhance the standards established by the Brand Experience team to preserve and advance brand integrity

Financial Management:

• Assist F&B manager with managing inventory levels, order supplies, and minimize waste through effective stock management portioning, quality control, waste minimization, time submission of beverage and dry goods inventory accounting.