Manager Learning Technology Support

Position Title:

Manager Learning Technology Support

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 5 years of related experience

Preferred Qualifications:

Proven experience managing interdisciplinary and instructional technology teams.
Strong understanding of learning management systems, particularly Canvas.
Excellent communication and collaboration skills with a variety of audiences.
Experience with vendor communication and management.
Strong analytical skills for evaluating technology applications.

Job Description:

Summary
Iowa State University’s Center for Excellence in Learning and Teaching (CELT) is seeking to fill their Manager Learning Technology Support position. This position leads a team of instructional technologists, providing high-tier technical support services for enterprise-level instructional technologies and the institutional learning management system Canvas. Leadership, critical thinking, data-driven decision-making, collaboration with internal and external stakeholders, and excellent communication are critical qualities for ensuring success in this position.

Key Responsibilities

• Manage a team of CELT instructional technologists.
• Provide high-tier administrative oversight of Canvas.
• In partnership with ITS, co-lead update and development prioritization for supported instructional technologies and Canvas.
• Partner with academic and service units to facilitate conversations on technology-related policies and procedures impacting ISU’s teaching and learning infrastructure.
• Facilitate communication with vendors of instructional technologies.
• Initiate cross-unit collaborations and evaluate opportunities for analyzing data surrounding instructional technology applications at ISU.
• Communicate technology updates to various stakeholders.
• Research, test, and pilot new technologies and procedures.
• Create and facilitate training for enterprise-level instructional technologies.

Level Guidelines
• Aware of key annual objectives of department or work unit
• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports
• Focus on ISU’s mission and meeting department or work unit goals
• Supervises a small department or work team
• Often is a working supervisor with direct, previous experience performing work of those supervised
• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management
• Requests approval for financial actions beyond a limited scope per policy

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. 

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS809

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:

July 31, 2024

Posting Close Date:

August 7, 2024

Job Requisition Number:

R15226