Principal Product Owner

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Join an innovative and dynamic team that strives to deliver best in class 5% Rewards Program and Cardmember experiences to drive Discover sales and top wallet position. This role will focus on building capabilities to enable and support the program going live by working with internal and external stakeholders. 

Product Owner ensures an outcome for a product is delivered that meets the requests from stakeholders and customers. To come up with a solution that satisfies everyone involved, you need to understand the business and its various limitations and requirements, such as finances, marketing, legal services, customer needs, technical capabilities, and user experience: Product owner also;  

• Manages and escalates risk and customer-impacting issues within the day-to-day role to management. 

• Links the vision and strategy for Rewards 5% Program to the tactical product decisions and implementation of process and software changes, influencing both the vision for the product and the enhancements that technical teams create. 

Major Responsibilities:   

• Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap. Leverages customer insights, feedback, financials, compliance and risk data to define product features and roadmap in partnership with other SMEs.  

• Establish Key Performance Indicators (KPIs) and Objects and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics. Owns definition of Minimum Viable Product (MVP) and features/user stories for delivery product roadmap; in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by SPO and/or Business Director is the final decision maker for product scope. 

• Builds product backlog, prioritize its items to achieve Objectives and Key Results (OKRs) and continuously keep it up to date. Holds meetings with the product team to continuously update product backlog. Ensures product features and processes align with applicable Discover compliance and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers.  

• Defines functional and non-functional product requirements; ensure completeness; integral and consistent; source of requirements for product team. Creates and validate user story acceptance criteria. Defines and ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.  

• Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.  

• Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. Manage dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams. 

 

Qualifications You’ll Need 

At a minimum, here’s what we need from you:

• Bachelor’s Degree in Business or related 

• 6+years’ experience with Product, Business, Technical, or related 

• In lieu of a degree, 8+ years’ experience with Product, Business, Technical, or related 

 

 

Preferred Qualifications 

If we had our say, we’d also look for:

• Agile Product Owner certification or 3+ years’ experience operating as a Product Owner  
• Experience with bank or credit card systems or processes. 

Application Deadline:

The application window for this position is anticipated to close on Feb-20-2024. We encourage you to apply as soon as possible. The posting may be available p